Financial Coach (grant-funded)
Houston Community College (HCC) is an open-admission, public institution of higher education offering a high-quality, affordable education for academic advancement, workforce training, career development and lifelong learning to prepare individuals in our diverse communities for life and work in a global and technological society. We're proud to say that 98 percent of our graduates step into a job in their field of study immediately upon graduation. One of the largest community colleges in the nation, HCC has served the Greater Houston area for over four decades. Accredited by the Southern Association of Colleges and Schools, and the Schools Commission on Colleges, we offer 300+ associate degree and certificate programs to 75,000+ students across 13 Centers of Excellence and online each semester. We are proud to be No.1 among all community colleges in the nation in providing associate degrees to minorities and No.1 in educating international students, with 10.4 percent of our student population from outside the USA. Our vision is to become the Employer of Choice in support of our mission for Student Success by attracting, retaining and motivating the best employees.
Play a central role at HCC as you keep our everyday operations running like clockwork. You'll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you'll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.
We are currently seeking a Financial Coach who will advance the institution's proud tradition of excellence in academics, student life and community service.
You: You're an outgoing person and a financial aid expert whose passion is helping students overcome obstacles on the road to their academic and career success.
Your mission: We'll rely on you to educate students and parents about the importance of managing financial resources and planning for the future, and to coach them on possible options and alternatives for financing their educational goals.
A typical day: A portion of your day may be spent hosting a community event that you'd organized to increase the number of students applying for financial aid. When you're finished there, you may head back to the office to follow up by phone with agencies that could assist our students through workshops and resources on debt management, tax preparation, financial literacy, etc. Finally, you might wrap up the day in a group session in a computer lab where you'll assist students with the submission of the Free Application for Federal Student Aid (FAFSA) and help them navigate the HCC financial aid process.
Next steps: If you always have the student experience in the forefront of your planning and execution, if you're a collaborator, an innovator and a person who gets things done, apply today!
Houston is a city with limitless possibilities:
If this sounds like the role for you and you're ready to join an amazing team, please apply right away.
It is the policy of the Houston Community College System to provide equal employment opportunities without regard to race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status. Individuals with disabilities, who require special accommodations to interview, should contact the Employment Services Office at (713) 718-8565.
HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion.
Bachelor's degree required.
Minimum of three (3) years work experience in a related field (i.e. financial aid, financial planning, banking, etc.) Bilingual in English and Spanish preferred.
Customer Service Experience
Experience working with security sensitive information and confidential records
Experience with word processing, database, spreadsheet and other computer skills
PeopleSoft experience preferred
KNOWLEDGE, SKILLS, AND ABILITIES
Prior employment in a job with a great deal of customer contact is require
Position requires strong commitment to customer service
Excellent public relations, interpersonal, oral and written skills
Ability to present to large groups
Ability to encourage and motivate
Ability to work independently; ability to handle multiple tasks, set priorities and meet deadlines
Ability to establish and build trust
Ability to follow through and monitor progress