Merchandise Clerk

Overland Park, KS
Aug 09, 2017
Position Type
Institution Type
Community College

Job Description

Answer phones; provide general bookstore and C-store information and sales support for high volume retail operation. Assist customers with purchases, operate cash register and assist with data entry. Receive, price, and stock merchandise. Perform operational duties at buyback and rental check-in at end of semesters. Take part in cyclical and fiscal physical inventory.


  1. GENERAL RESPONSIBILITIES - To provide assistance and support with all aspects of the bookstore operations to the bookstore staff, college faculty and staff members, students and local patrons.

Performance is acceptable when:
  1. First line of customer contact with the JCCC Bookstore. Greet customers in a friendly manner.
  2. Perform cashiering duties: returns, exchanges, inner-account transfers and software purchases
  3. Accurately place created shelf tags on merchandise shelves per inventory management system.
  4. Stock shelves, check in orders, and provide sales floor assistance as needed.
  5. Work buyback window during buyback 3 times a year.
  6. Participate in cyclical and fiscal physical inventories.
  7. Ability to complete detailed work accurately, communicate effectively, prioritize, and have organizational skills.

  1. AMAZON ORDER PROCESSING - Coordinate with Lead Merchandise Receiver/Return Specialist the completion of Amazon orders.

Performance is acceptable when:
  1. Pick and pack web orders accurately using inventory management system.
  2. Accurately ship orders through UPS shipping
  3. Track orders and complete paper work on Amazon orders

  1. SERVE AS CUSTOMER SERVICE LIAISON - Handle customer inquiries and complaints. Provide information to new customers.

Performance is acceptable when:
  1. Customers receive the service and information required.
  2. Customer complaints are satisfied or passed to supervisor in a timely manner.

Tracking Code

Required Skills

High school graduate or equivalent required. Successful candidate must be dependable, organized, detail-oriented team member with the ability to prioritize, handle multiple tasks and meet deadlines.

Required Experience

Benefit Information:

Click here for a summary of our benefit information. For a summary of our adjunct faculty compensation, click here.

Every employee of the college is expected to treat all members of the college community with dignity and respect demonstrating professional, courteous and respectful behavior and engage in constructive conflict resolution, when needed.


In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.

Johnson County Community College welcomes the application of any qualified candidate and does not discriminate on the basis of sex, race, color, national origin, disability, age, religion, genetic information, marital status, veteran's status, sexual orientation, or other factors that cannot be lawfully considered.

If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email.

For a summary of all disclosures (Background check, Clery Act, ADA, EOE, etc) refer to the links on our Career page.

Job Location
Overland Park, Kansas, United States
Position Type
$12.11 per hour

Hours per Week
Work Hours/Days
Special Instructions
Please submit resume and cover letter