House Manager- Level II

Volunteer Youth Academy
Gallatin, TN
Aug 08, 2017
Jobs Outside Higher Education
Other Jobs Outside Higher Education
Institution Type
Outside Academe

Job Description


Provides direct supervision to housing staff and services to clients in both routine and complex cases with competent use of supervision and consultation. May provide supervision, training, or consultation to other staff, volunteers, or community professionals.


Essential duties and responsibilities include the following; other duties may be assigned:

Carries out managerial duties at an intermediate to advanced level including:

Facilitates crisis interventions

Advocate housing issues

DCS staff scheduling

Grocery Shopping

Monitor Expenses

Responsible the ensure facility has adequate supplies

Be present "at the unit" on multiple shifts as supervisor, including 1st , 2nd, 3rd

Unit manager will ensure all shifts are covered and ratio is met. This is not limited to the manager be counted in the ratio.

Conducts interviews for potential DCS staff

Conduct OJT training with DCS staff

Conduct in-service trainings with DCS

Ensure DCS staff attend agency trainings

Ensure DCS staff meet annual training requirements

Unit manager will be on-call 24/7 except when other Unit managers have agreed to accept coverage.

Unit manager will be present at least 2 weekends in a month ( Saturday or Sunday)

Unit Manager will be present during all community outings

Conduct staff meeting

Provide trainings for DCS staff

Monitor staff relationship with clients

Ensure any follow-up education needs are being met, i.e... homework, tutoring etc..

Communicate the need for higher level of care

Maintains contact and communication with school and clinical personnel.

Monitors modifications outlined in IEP

Establishes visitation in accordance with the clinical department and DCS

Ensures necessary consents are signed and in hard chart

Informs nurses when a medication issues arises

Can initiate a meeting with clinical and executive staff regarding the need for a disruption meeting

Monitors progress of clients and disseminate to appropriate personnel

Enter case notes for the following: appointments, court appearance, contact with parents, weekly case manager calls, physicians, medication evaluations, intake, visits, contact parents after a pass has been taken by client,

Unit manager will complete SIR and ensure all SIR have been entered into Kaledicare and/or other systems within 24hr.

Unit Manager will ensure all appropriate contacts have been made regarding an SIR involving a client within 24hr

Maintain Health record

Create an on-call schedule for staff at the unit

Works in conjunction with other Unit Managers regarding on-call for extended leave and


Establishes and maintains an effective treatment relationship

Utilizes evidence-based treatment practices as appropriate

Treats clients effectively with regard to race, ethnicity, gender, sexual orientation, social class, environment, or religion.

Carries out required data collection and reporting procedures

Works collaboratively with partnering agencies and staff

Follows agency reporting procedures (statistical, third party payer, outcome measures)

Meets production expectations as defined by program

Takes responsibility for initiating, developing, and nurturing referral relationships

Clinical Quality Assurance

Follows procedures to assure professional ethics and quality assurance

Maintains clear, concise, and current recording; participates in record review


Conveys respect for collaborating agency/staff

Is a productive, responsible collaboration team member; seeks mutual solutions to problems and welcomes the exchange of ideas and learning

Engages or joins collaborating staff in program evaluation and enhancement

Carries out work with flexibility and creativity while maintaining professional standards and ethics in diverse settings

Supervision - may carry out supervision of other staff in the agency and if so:

• Teaches and oversees compliance with agency philosophy, values, and procedures

• Determines job assignment and oversees job results

• Creates an atmosphere conducive of learning and growth

• Assesses strengths and learning needs; develops appropriate learning plan with supervisee

• Provides ongoing feedback and coaches employees to perform at their potential

• Measures results objectively and conducts timely, honest, and clear performance reviews

Company Description
Volunteer Youth Academy is a 8-bed level II residential treatment center for adolescent males between ages 12-17 who suffer with behavioral, emotional or mental health issues. By removing adolescents from their current environment full of gang affiliations, drugs, substance abuse, and trouble with the law, they can heal in a safe, structured, therapeutic environment supervised by professionals close to their homes. While the program is designed to be 90 days, the typical stay is for four to six months depending on circumstances. We ensure that each child's physical, social, emotional, educational, and permanency needs are met.

Founded in 2005, the company is accredited by The Council of Accreditation (COA). Our facility is contracted by the Tennessee Department of Childrens Services and licensed by the State of Tennessee Department of Mental Health and Substance Abuse Services. The 10,000-square-foot facility is located in Gallatin, Tennessee, on 1.72 acres, approximately 30 miles northeast from Nashville.

Gallatin, TN


Mon, 7 Aug 2017 12:29:46 PDT