Enterprise Resource Planning (ERP) Analyst II
Department: Enterprise Services
Educational and Experience Requirement: Bachelor’s degree with a major in computer science, business, or related field from an accredited institution. Two years experience in related field or two years of higher education and four years of experience in related field required. History of professional growth as evidenced by the acquisition of professional development and certification. Certification examples include Information Technology Infrastructure Library (ITIL) Foundation, ITIL Intermediate, ITIL Expert, Six Sigma Green Belt, Six Sigma Yellow Belt, Six Sigma Black Belt, International Institute of Business Analysis (IIBA), Certification of Competency in Business Analysis (CCBA), Project Management Institute Certified Associate in Project Management (PMI CAPM), Project Management Institute Agile Certified Practitioner (PMI ACP), or Project Management Professional (PMP). A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered.
Primary Responsibilities: Analyzes functional requirements to determine moderate to complex technical requirements. Coordinates and manages meetings and works effectively with internal and external constituents. Coordinates with data owners, Division of Information Technology staff, and contracted resources regarding upgrading technical projects and secures project tasks and resources. Partners with users to execute program and report testing plans. Demonstrates consistency in generating technical documentation. Designs and implements moderately complex system changes or integrations using third and fourth generation languages (e.g. Java, .Net, PHP), SQL, PL/SQL, XML, and/or web scripting to build and integrate systems based on defined standards and procedures. Responds to, troubleshoots, and repairs issues with database objects and associated applications including Ellucian Banner. Develops and implements timelines to meet the goals of functional areas. May review new programs including database programs, functions, procedures, and packages before they are loaded into production databases and systems. Develops, implements and refines the processes necessary to refresh or otherwise maintain sets of data for testing and development purposes, converting data and systems, and automating processes when possible. Develops technical training materials and may assist in the technical training of others. Performs other related duties as assigned.
Other Specifications: Requires a demonstrated ability to establish congenial work relationships and to communicate effectively within department workgroup as well as throughout the university. May interpret and apply complex policies affecting one or more functional areas. Work requires considerable judgment and sound reasoning to solve department and division issues. Work requires attention to detail as errors can be potentially serious.