Director of SERL

Richmond, VA
Aug 08, 2017
Executive Administration Jobs
C-Level & Executive Directors
Position Type
Tenured & Tenure-Track
Institution Type
Four-Year Institution
Director of SERL

Academic/Administrative Unit: L. Douglas Wilder School of Government and Public Affairs

Department: Survey and Evaluation Research Laboratory

Rank: Professional/Non-tenure eligible

Hire Date: Nov. 25, 2017


The mission of the Wilder School is to:

  • Engage, teach and inspire students and leaders to understand and solve challenges in our world.
  • Advance research that informs public policy and decision making to improve our communities.
  • Collaborate with communities through innovative partnerships to enhance quality of life.

To achieve this mission, we must provide an engaged experience for the students. The Wilder School Undergraduate Academic Advising Office strives to service our 1,100 undergraduate students enrolled in either major or minor degrees in criminal justice, homeland security and emergency preparedness or urban studies. The office seeks to be the place where undergraduates visit for their educational needs from orientation to graduation and every step along the way. The office has the responsibility for orientation of students, coordinating advising, assisting with curricular revisions across programs and graduation processes.

The Survey and Evaluation Research Laboratory in the L. Douglas Wilder School of Government & Public Affairs at Virginia Commonwealth University seeks an experienced leader to serve as its Director. Founded in 1982, the SERL has been actively involved in survey research since its inception as an integral part of the research community at the university in support of VCU's mission to become a premier urban research university. In 1994, the SERL became the applied research arm of VCU's Center for Public Policy (CPP), an innovative interdisciplinary university center for teaching, research, training and community service. The Center for Public Policy is located within the L. Douglas Wilder School of Government and Public Affairs.

This is a fully grant and contract funded position and will terminate without advance notice of termination and may be subject to earlier termination for cause or in the event the grant or contract funds which support this position are lost or withdrawn.

The Director of SERL will provide administrative leadership to the Wilder School's Survey and Evaluation Research Laboratory, and be responsible for supporting innovative social, behavioral and economic research that translates into actionable knowledge to engage public policy discourses for greater societal benefit. He/she will coordinate quality research and evaluation support for governmental units, public and private nonprofit agencies, by conducting surveys, data analysis and written reports and coordinate the provision of programming and technical support for a variety of data warehousing needs for state and local governments and the nonprofit sector. This position will report to the Director of the Center for Public Policy in the L. Douglas Wilder School of Government & Public Affairs.

The selected individual will help the CPP develop new internal and external relationships while maintaining existing partnerships with various organizations, departments and agencies throughout the Commonwealth of Virginia and beyond. Qualified candidates must demonstrate an ability be able to employ SERL's two-fold approach towards accomplishing its organizational goals through:

  1. Providing a full array of research service, including grant funded survey research and data analysis, that support faculty research efforts at an affordable fee (data collection and storage, design methodologies, analysis and reporting).
  2. Providing fee-for-service research and evaluation support for state and local governments, non-profits and academic units.

The Director of SERL will supervise faculty, staff, and student workers in support of this position function.

Position Responsibilities include:

  • serve as a SERL contact person for faculty, governmental units, and public and private nonprofit agencies regarding survey research and evaluation support
  • coordinate programming including conducting surveys, data analysis and evaluation summary reports
  • coordinate technical support for a variety of data warehousing needs for state and local governments and the nonprofit sector
  • research and contact government agencies to build networking for service delivery through grant and fee-for-service projects
  • complete site visits as needed to reinforce partnerships with current and possible client partners
  • maintain successful working relationships with faculty to support research opportunities
  • manage survey and evaluation faculty, staff, and student workers and interns
  • set departmental and individual employee goals and provide routine evaluations of progress toward these goals. Identify and promote professional growth opportunities for staff
  • ensure adherence to professional standards and ethics of survey evaluation research
  • develop and oversee budgets and manage SERL finances, policies and procedures
  • evaluate research tools and emerging technologies to support efficient and effective service delivery
  • conceptualize, develop and implement proactive methodologies for survey research, and electronic data management and evaluation
  • communicate organizational activities and fiscal health to the Center for Public Policy
  • maintain accurate records and data files on all SERL activities
  • represent the Wilder School on University committees as requested

Qualifications: The ideal candidate will have a Master's degree or equivalent in the respective or related field along with experience supporting survey research and evaluation services at a major research university or other institution of higher education. Experience coordinating the delivery and management of research and evaluation program services will be considered appropriately. Effective written, verbal, and presentation skills are required as well as demonstrated experience working in and fostering a diverse faculty, staff, and student environment or a commitment to do so as a faculty member at VCU.

Application Process: This position is a full-time, 12-month non-tenure eligible faculty position with an academic rank of Instructor, subject to University policies and procedures governing administrative and professional faculty appointments as noted on the following link:

All applications for this position must be submitted electronically at and include a curriculum vitae and/or resume, cover letter, and the names and contact information for three professional references. References will not be contacted without checking with the candidate.

For additional information about the Wilder School please visit our website at

“Virginia Commonwealth University is an equal opportunity, affirmative action university providing access to education and employment without regard to age, race, color, national origin, gender, religion, sexual orientation, veteran's status, political affiliation or disability.”