IHP- Instructional Technologist & Application Support Specialist (STAFF)

The Institution:
MGH Institute of Health Professions in Boston is an innovative and interprofessional graduate school with post-baccalaureate, direct entry-level master’s and doctorate, and post-professional programs in Nursing, Occupational Therapy, Physical Therapy, Physician Assistant Studies, Speech-Language Pathology, Health Professions Education, and a PhD in Rehabilitation Sciences. The only degree-granting affiliate of Partners HealthCare System, the MGH Institute offers its more than 1,400 students unparalleled opportunities to learn and work alongside expert practitioners in a variety of hospital, clinical, community, and educational settings. The school, which has graduated more than 5,400 students since its 1977 founding by Massachusetts General Hospital, is fully accredited by the New England Association of Schools and Colleges (NEASC). Several programs are highly ranked by U.S. News & World Report and the school has been named for the past six years as a Great College to Work for by The Chronicle of Higher Education.

The Instructional Technologist provides instruction, training, and resources in order to facilitate the use of technology in online environments and in the classroom.

The Instructional Technologist consults with individual faculty and staff in the development of online course materials for educational programs. The Instructional Technologist assists instructors in preparation of course materials and provides expert advice to instructors on using instructional technology and how to integrate technology with teaching. The Instructional Technologist will investigate and disseminate information on best practices for technology integration and be a resource for the latest trends and applications related to instructional technology use.

In addition, the Instructional Technologist provides training and produces training materials for faculty and staff in support of the position.

The Instructional Technologist also helps provide administrative support to the learning management system by assisting with account and enrollment management as well as be the primary resource for support regarding use of the learning management system.

Principal Duties and Responsibilities:

1) Understands and assists in the use and maintenance of the Institute's learning and information resources.

2) Support access to the Institute's learning management system by students, faculty and staff with a primary focus on instructional technology.

3) Participate in the design and implementation of professional development and learning opportunities for students, faculty and staff to enable optimal use of instructional technologies. This includes but is not limited to training workshops and training documentation

4) Assist the Institute's community in the effective use of our learning management system.

5) Collaborate with the Office of Information Technology staff in the design and development of technology to promote process innovation.

6) Participate in new student orientation, open houses, commencement, and other Institute special events as assigned.

7) Perform other related duties incidental to the work described herein.


A bachelor's degree, preferably with an emphasis on instructional technology or instructional design.Minimum of 1-3 years higher education experience required, 3-5 years of higher education experience preferred, preferably within the area of instructional technology or information technology.Previous experience in the design and support of information resources, as well as experience working with a learning management system in a higher education system, preferred.

a) Administrative and Technical Skills- Demonstrated success in the implementation of a higher education integrated information system software application; Demonstrated knowledge on the creation and maintenance of web sites; Demonstrated knowledge, experience and proficiency with general information technology or the specific application(s); Very good reasoning and analytic skills in a time critical/mission critical problem solving operation; Good communications, interpersonal and presentation skills; Ability to learn and take direction; Comfortable working with changing work priorities; Ability to work collaboratively with others; Design and development of information resources to enhance process innovation, preferably within an academic institution.

b) Physical Capabilities – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and be mobile; use hands to finger, handle or feel objects, tools or controls; and communicate orally. Specific vision abilities required by this job include close vision and the ability to adjust focus. Some travel is necessary in this position.

EEO Statement

The MGH Institute of Health Professions is an equal opportunity employer and is committed to enhancing the diversity of its faculty and staff. We welcome nominations and applications from individuals who would bring diversity of experience, thought and practice to the Institute's research, teaching and clinical missions. Applications from protected veterans and individuals with disabilities are strongly encouraged.

Primary Location: MA-Charlestown-MGH IHP
Work Locations: MGH IHP 36 First Avenue Charlestown 02129
Job: Systems/Network Administration
Organization: Massachusetts General Hospital(MGH)
Schedule: Full-time
Standard Hours: 40
Shift: Day Job
Employee Status: Regular
Recruiting Department: IHP IS & OPS
Job Posting: Sep 22, 2017


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