Systems Administrator

Rocky Mount, NC
Aug 07, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe

Job Description


Reports to : Chief Information Officer
Location : Fairfield, CT
Status : Exempt
Travel :
Relocation offered : None

The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and partners.

This individual will assist project teams with technical issues in the Initiation and planning phases of our standard project management methodology. These activities include the definition of needs, benefits, and technical strategy; research & development within the project life-cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions.

This individual is accountable for the following systems: Integrated Visual Systems (WMS), SYSPRO ERP, Clippership, Windows server & desktop operating systems, Windows applications, Citrix applications, Fortinet VPN, Barracuda systems, VMWare systems, Mobile device operating systems (IOS, Android); Responsibilities on these systems include SA engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.

Primary responsibilities include, but are not limited to:

SA Engineering and Provisioning
1. Engineering of SA-related solutions for various project and operational needs.

2. Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.

3. Install and configure systems such as supports infrastructure applications or asset management applications.

4. Develop and maintain installation and configuration procedures.

5. Contribute to and maintain system standards.

6. Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.

Operations and Support
7. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

8. Perform regular security monitoring to identify any possible intrusions.

9. Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.

10. Perform regular file archival and purge as necessary.

11. Create, change, and delete user accounts per request.

12. Provide Tier I-III/other support per request from various constituencies. Investigate and troubleshoot issues.

13. Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.

14. Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.

15. Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.

16. Maintain operational, configuration, or other procedures.

17. Perform periodic performance reporting to support capacity planning.

18. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.

19. Maintain data center environmental and monitoring equipment.


1. Bachelor (4-year) degree, with a technical major, such as engineering or computer science or equivalent field experience.

2. Preferably Systems Administration/System Engineer certification in Microsoft and/or VMWare

3. Four to six years system administration experience.


1. Position deals with a variety of problems and sometime has to decide which answer is best. The question/issues are typically clear and requires determination of which answer (from a few choices) is the best.


1. Decisions normally have a noticeable effect department-wide and company-wide, and judgment errors can typically require one to two weeks to correct or reverse.


1. Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving rather complex issues. May resolve problems within established practices.
2. Provides occasional guidance, some of which is technical.


1. Sitting for long periods of time
2. Standing, walking, bending, reaching, pulling
3. Repetitive use of hands and fingers for keyboard and other related work
4. Occasional lifting of up to 20 pounds

1. Responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice.

Rocky Mount, NC


Sun, 6 Aug 2017 08:29:17 PDT