Computer Networking Technician
IT services provider is looking for an extremely motivated Computer Networking Technician. Applicant must be motivated and have documented experience in the IT industry or be prepared to show commensurate personal experience in supporting PC networks. This is a high-touch position with excellent growth potential.
Applicant will be responsible for:
*Day-to-day troubleshooting of desktops, laptops, and switches.
*Responsible for escalation management directly with the vendors such as Dell/Microsoft/SonicWALL, for any hardware issues.
*Improving delivery of support operations to provide faster solutions for clients.
*Guiding customers on solutions to improve their technical operations.
*Providing first level support on a wide variety of PC issues including email setup, password changes, etc.
*Assisting with management of the ticketing system and helping assure on-site techs are aware of priorities and assist them in coordinating with customers.
*Must have a valid drivers license and reliable transportation;
*Must live locally;
*High level of integrity and enjoy working with people;
*Must be able to speak and write clearly and have the ability to build upon existing relationships;
*Demonstrate organizational skills, able to prioritize and manage time effectively with minimal or no supervision;
*Experience working with Windows-based PCs in a domain environment;
*Experienced in TCP/IP, DNS, and LAN/WAN technologies;
*Strong organizational skills.
**Salary is determined based upon experience.
Please include a resume for consideration. We will not follow up with candidates who have not documented experience.
Sun, 6 Aug 2017 13:06:20 PDT