Job description

Duties: The Procurement Service Specialist is responsible administration and customer service within the Purchasing Services service operation. This position requires the individual to work independently in a decentralized, demanding, and fast-paced environment.

Principal to this role will be coordinating the onboarding of suppliers as requested by University constituents. It will also require the specialist to be proficient in other areas of procurement support to assist the team in serving the University and its stakeholders. The specialist will have a high level of interaction with University administrators, suppliers, and the Purchasing Services team.

The Procurement Service Specialist must be able to: work independently to resolve issues; manage work in a timely and reliable manner; exercise sound judgment on issues that require escalation; ensure compliance to University purchasing policy; represent the department and the University with the highest level of customer-focused professionalism; and be flexible in terms of task assignment.

Qualifications: This position requires an Associate's Degree or two-year college equivalent (or at least 2 to 3 years of experience or equivalent combination of education and experience); extensive customer service experience; experience using various online systems as well as a proven aptitude to learn multiple software/system applications; strong interpersonal and communications skills; strong organizational skills, ability to prioritize tasks; ability to resolve issues with demanding customers with limited supervision. Familiarity and experience in Penn's BEN financial systems a plus.

Reference Number: 93-25273

Salary Grade: 025

Employment Type: Non-Exempt

Org: Penn Purchasing Services

Special Requirements: Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

Job Family: X-Secretarial/Administrative




Diversity Profile: University



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Job No:
Posted: 8/5/2017
Application Due: 6/8/2018
Work Type: