Director of Ticket Operations, Athletics #603306

Flagstaff, Arizona
Commensurate with experience.
Aug 04, 2017
Institution Type
Four-Year Institution

Director of Ticket Operations, Athletics #603306

Northern Arizona University Athletics’ Department is seeking a Director of Ticket Operations. Duties include managing all facets of season ticket operations for the Athletics Department. Coordinate ticket sales campaigns with the External Relations team to ensure maximum ticket revenue donor contributions for all NAU athletic events. Prepare season ticket renewals and mailings, including invoicing; process ticket, donation and special event payments; along with compiling reports and administer accounting and auditing controls for ticket operations.  Steward and retain all current season ticket customers; coordinate the design and printing of season tickets; actively prospect and cultivate ticket sales opportunities, including contact with area businesses and in-person appointments to sell season tickets, partial plans, group tickets. Develop strong policies and procedures for ticket operations as well as serve as liaison with combined university box office; execute priority seating and parking for athletic donors; ensure compliance with all NCAA, Big Sky, and departmental rules and oversee game management functions for ticket operations and coordinate with departmental administrators to ensure adequate staffing for NAU athletic events; coordinate special event ticketing process, provide superior customer service and be a positive representative of NAU and NAU Athletics. Additional responsibilities as assigned.  This position reports to the Senior Associate AD for External Relations & Development.

Minimum Qualifications: Bachelor’s degree, two years’ experience in ticket sales and/or athletic administration, along with knowledge and experience with various ticketing software and CRM programs.

Annual Salary: Commensurate with experience.

Application Deadline: August 28, 2017 at 11:59 P.M.

Please see for full job descriptions and details on how to apply online!  NAU is an Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply.