Associate Director, Admissions
The Associate Director of Admission will be an articulate, organized, dynamic and enthusiastic team player. Excellent organizational and management skills are necessary. The responsibilities will include of all listed below, as well as all responsibilities of an admission counselor. This position is based in Chicago, supporting the Online Campus.
- Assist Director of Admission with, but not limited to, hiring, mentoring, managing, and training staff and assessing performance
- Serves as a back-up to support other management responsibilities as needed/delegated
- Supports Director of Admissions with recruiting individuals from diverse backgrounds and cultures in addition to serving and supporting current staff
- Manage and produce weekly applicant and inquiry reports
- Oversee file review process (ensure applications completed, reviewed and decisions are rendered in a timely manner)
- Facilitate Recruitment Management efforts
- Establish and maintain professional relationships with academic department chairs and other institution directors and leaders that aid admission in recruitment efforts such as financial services, student services, community partnerships, and alumni relations
- Oversee training of new staff and facilitates continual training for all admission staff
- Lead a team within admission with a programmatic territory and ensure enrollment goals are met for their respective programs
- Monitor and manage conversion rates from inquiry to enrolled for students in their respective programs
- Assist in developing and implementing the admission recruitment strategy
- Co-manage daily operations
- Review and modify all outgoing written communications for relevance and accuracy
- Contribute ideas and strategies that will aid in meeting and exceeding enrollment goals and fulfilling institution mission
- Perform other duties as assigned
Principle Admission Counselor Duties:
- Acts as the Office of Admissions liaison for one or more academic programs
- Establishes and maintains contact with prospective students throughout the admissions cycle in a timely and professional manner
- Completes a high level of outbound calls per day to reach prospective students in a timely manner (ADD)
- Clearly articulates the mission and value of the designated higher education affiliate institution(s) to prospective undergraduate and/or graduate students (ADD)
- Conducts telephone-based personal interviews to qualify prospective students on their educational goals and interests, to explain available academic programs, to advise them on admission requirements, and to ensure that all admission paperwork is completed properly.
- Provides more in-depth counseling for undecided students (ADD)
- Produces weekly applicant and inquiry reports
- Reviews and evaluates admission applications
- Performs other duties as assigned
Essential Knowledge, Skills, and Abilities:
- Excellent communication skills (writing, public speaking, interpersonal and public relations skills)
- Experience in staff management, as well as event planning/coordination is preferred.
- Ability to travel and work evenings and weekends
- Ability to clearly and persuasively articulate the mission of The Chicago School to prospective students
- Ability to self-initiate and execute with minimal supervision
- Leadership, organizational, time management and planning capabilities
- Computer skills including word processing, database management and power point (experience with CampusVue a plus)
- Ability to use software applications including databases to track information and produce reports
- Ability to represent The Chicago School in a professional manner
- Ability to recruit and work within a diverse community and at a post-baccalaureate level
- Must be knowledgeable of trends in higher education and principles of enrollment management
- Bachelor's degree required, Master's degree preferred.
- Three to five years of admission experience required, knowledge of international admission is preferred
- Experience in managing a staff is required
- Valid driver's license and personal car
- Ability to travel and work evenings and weekends is required
The Chicago School of Professional Psychology offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education. Some of our key benefits include: generous paid time-off, medical and dental coverage, company-paid life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts (FSA), tuition reimbursement, professional development, and regular employee appreciation events.
The Chicago School of Professional Psychology is an Equal Opportunity Employer.
The Chicago School of Professional Psychology