If you value People, Diversity, Social Justice, and Participatory Decision-Making, we'd like to hear from you!
The Academic Advisor is responsible for advising and providing student-centered support services to campus based and online students enrolled at Pacific Oaks College. The Academic Advisor administers a high-level of academic service to ensure student retention, student satisfaction, degree plan matriculation, school policy adherence and student life cycle success. This person is responsible for adhering to all internal, federal, Department of Education, and institutional policies and procedures.
This position is located in Pasadena and reports to the Director of The Center for Academic Advising.
- Monitoring assigned student progress and intervening as needed with students in academic difficulty
- Assessing students' academic and non-academic characteristics in order to construct an academic degree success plan that incorporates academic support, advisement and scholastic enrichment activities, strategies to address personal, social, career, and financial well-being
- Providing advisement support including but not limited to, course/program content, registration assistance, evaluation of program requirements, incomplete grades, student class activity, satisfactory academic progress, soft skills training, and overall degree progress
- Advising at-risk students through work/life balance, time management and other circumstances to ensure successful completion of the course and degree program
- Collaborating with internal departments such as Academics, Registrar, Student Finance, financial Aid and Admissions to ensure students receive timely information, support and guidance
- Assisting in all administrative aspects of the Student Management and Academic Support
- Performing other duties as assigned
ESSENTIAL KNOWLEDGE, SKILLS and ABILITIES:
- Skilled communicator with excellent verbal, written, presentation skills, coupled with highly developed interpersonal and presentation skills
- Experience and proficiency in some student information systems - preferably CampusVue - with an emphasis on working with end users (registrars, staff, faculty)
- Strong ability to establish, maintain grow effective professional relationships
- Ability to collaborate and communicate with all students, faculty and staff regardless of educational level, position or title
- Excellent customer service, critical thinking and problem solving skills
- Strong Microsoft Office Suite and Excel skills
- Bachelor's degree required; Master's degree preferred
- Bilingual English/Spanish speaking strongly preferred
- Minimum of two to three years of experience in academic advising, counseling, or related field required, specifically with students in online and campus based degree plan programs
- Experience working in a fast-moving academic environment, utilizing a high degree of problem solving and critical thinking skills preferred
- Ability to work some evenings, weekends and travel when needed
Pacific Oaks College and Children's School offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education. Some of our key benefits include: generous paid time-off, medical and dental coverage, company-paid life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts (FSA), tuition reimbursement, professional development, and regular employee appreciation events.
Pacific Oaks College and Children's School is an Equal Opportunity Employer.
Pacific Oaks College and Children's School