2017-2018 Alumni Engagement & Sustained Giving Phonathon Supervisor


Overview

Be an active member of the fundraising team by assisting the Assistant Director of Alumni Engagement and Sustained Giving in the daily set-up, supervision, and overall management of the Lions Mane Lion Phonathon Program. Act as a representative of the university by sharing Saint Leo news and events.

Responsibilities

  • Provide direct supervision during the calling shift
  • Plan and execute motivational games and activities on a consistent basis
  • Conduct monitoring of callers and provide constructive feedback
  • Plan and execute one team building activity outside scheduled work hours per semester
  • Verify every specified pledge
  • Ensure shifts begin and end on time
  • Maintain accurate attendance records for every caller
  • Assist with the hiring of new callers by conducting phone interviews and sitting in on face to face interview.
  • Work Hours: Monday- Thursday 5:30pm to 9:30pm during phonathon season. Additional daytime hours available between 8am- 5pm Mon- Fri. Maximum of 20 hours per week.


Qualifications

  • Strong communication skills and knowledge of proper phone etiquette
  • Strong leadership skills and the ability to supervise peers
  • Ability to motivate others to achieve shared goals
  • Strong attention to detail and accurate data entry skills
  • Must be reliable and available to work a minimum of 2 evening shifts per week
  • Currently enrolled in Saint Leo University with a minimum of 12 credit hours
  • Previous knowledge, training, or experience in a leadership or supervisory role preferred.
  • Approval for Federal Work Study preferred but not required.




Job ID 2017-1583
Category ..
Job Locations US-FL-Saint Leo

PI98929560