Office Administrator - San Jose Branch Campus

San Francisco
Aug 03, 2017
Institution Type
Four-Year Institution

Office Administrator - San Jose Branch Campus

University of San Francisco

Job Summary:

The Office Administrator provides operational, administrative, and project support to the branch campus director and staff. The Office Administrator is responsible for administrative duties, database management, facilities management, and customer service for current and prospective students, faculty, staff, and alumni. This individual may also assist with admission and enrollment services to students and their families.

Job Responsibilities:

• Provides primary reception functions, including answering phones, greeting visitors, scheduling appointments, routing mail, and other duties as assigned.
• Receives reviews, responds and/or redirects phone, email, or in-person messages as appropriate.
• Provides administrative support for branch campus staff.
• Maintains and monitors inventory of marketing, classroom, and office supplies.
• Provides general program information to prospective students and visitors.
• Manages information systems for the branch campus.
• Collects statement of interest (SOI) data and enters information in the Enrollment Management Tool (EMT).
• Maintains and monitors EMT information.
• Develops branch campus mailing lists and student e-mail lists and coordinates direct mail campaigns.
• Processes admission applications, associated materials when necessary, and forwards materials to Admission Office.
• Maintains records of student enrollment-related activities.
• Maintains and updates branch campus web site.
• Creates and updates in-house/other forms as needed.
• Responsible for facility maintenance and security. Works with property manager and vendors to implement and solve problems.
• Coordinates repairs and maintenance work.
• Maintains financial record keeping system.
• Prepares processes and provides payment verification for purchase orders/requisitions.
• Assists with registration, campus orientations, and information meetings for both students and faculty
• Assists students and faculty with classroom equipment and supervises equipment reservations.
• Monitors classroom availability and faculty assignment schedules (program/course/day/classroom)
• Participates as a member of the Branch Campus Team in meeting the enrollment goals for the campus.
• Actively participates in regularly scheduled team meetings
• Performs other duties as assigned.

Minimum Requirements:

• Bachelor’s degree or equivalent work experience.
• Three years of administrative experience, preferably in an academic environment.
• Strong customer service orientation and experience required.
• Ability to work independently, establish priorities and meet deadlines.
• Proven ability to work effectively as a team member and with a diverse community.
• Ability to analyze and interpret data.
• Excellent organizational, interpersonal, and oral/written communication skills.
• Proficiency in MS Office Suite, particularly to create, revise, and manipulate documents in Word, Excel, and PowerPoint.
• Ability to work some evenings and weekends.
• An understanding of and commitment to support the Vision, Mission, and Values of the University

Additional Knowledge, Skills, and Abilities:

For information on how to apply, please visit the following link:

EEO Policy
The University of San Francisco is an equal opportunity institution of higher education. As a matter of policy, the University does not discriminate in employment, educational services and academic programs on the basis of an individual’s race, color, religion, religious creed, ancestry, national origin, age (except minors), sex, gender identity, sexual orientation, marital status, medical condition (cancer-related and genetic-related) and disability, and the other bases prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law.


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