Client Platform Engineer

Location
Stanford
Posted
Aug 03, 2017
Administrative Jobs
Technology, IT Support & Training
Institution Type
Four-Year Institution


Stanford University

Client Platform Engineer

Job Number:
75849

Information Resources and Technology (IRT) (http://med.stanford.edu/irt) provides information technology and informatics services in support of the Stanford School of Medicine's clinical, research and educational missions. IRT's services include software development, web services, business intelligence, educational technology, data center, data security, IT support and clinical informatics.

We are recruiting a Client Platform Engineer (CPE) to manage the SSOM's macOS and Windows deployment and enterprise management services. As CPE, you will lead the development and implementation of the tools used by IRT's IT Support group to efficiently bring new and re-purposed endpoint computers into alignment with Stanford's security policy and the standard base configuration defined jointly by you, IT Support, and the needs of the School. In parallel, you will perform the same functions for the School's emerging enterprise endpoint management infrastructure; your initial focus on helping to achieve the program's launch will gradually shift to a state of continuous development.

Duties include:
  • Manage macOS and Windows endpoint imaging systems to be utilized by IRT's IT Support group; ensure the systems' evolution keeps pace with industry best practices
  • Develop, implement, and manage macOS and Windows enterprise endpoint management systems; during development, participate extensively in the process of socializing the concept among stakeholders
  • In collaboration with the School's and University's information security groups, maintain the confidentiality, integrity, and availability of endpoint computers and the deployment/management services that support them
  • Understand the IT Support group's workflows and adjust deployment and management tools in accordance with their business requirements
  • Maintain and periodically test emergency recovery procedures for the deployment and enterprise management services
  • Represent the School of Medicine's interactions with other groups on campus in matters concerning macOS and Windows
  • Occasionally provide expert macOS and Windows guidance to IT Support personnel
  • Periodically analyze the cost implications of the endpoint computing strategy and recommend optimal solutions
  • Establish, communicate, and implement policies, procedures, best practices, recommendations, and guidelines for standards.
* - Other duties may also be assigned
DESIRED QUALIFICATIONS:
  • Knowledge of best practices in delivering IT support and professional consulting services.
  • 5 years of IT-related work in an academic environment—ideally in a medical research environment.
  • Demonstrated ability to manage long-term technical projects or ongoing programs involving interaction with staff from both technical and non-technical backgrounds.
  • Exceptional consensus building skills, and ability to establish effective working relationships in a diverse and distributed organization; flexible in adapting to changing organizational needs.
  • Prior experience with data security tools, issues, and best practices.
  • Relevant technical certifications such as Windows certification, Apple certification, security or other Stanford enterprise applications.
  • Experience in the Stanford University / Stanford Medicine computing environment and a demonstrated ability to recommend and implement appropriate solutions.
EDUCATION & EXPERIENCE (REQUIRED):

Bachelor's degree and five years of relevant experience, or a combination of education and relevant experience.

KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):

  • Experience with multiple types of operating systems or expert knowledge in one.
  • Experience with managing an integrated computing environment.
  • Extensive experience in multiple programming languages for system development.
  • Experience with networked environments.
  • Experience with network storage solutions.
  • Experience with configuring and maintaining routers.
  • Demonstrated knowledge of security protocols.
  • Ability to manage shared resources and perform moderately complex tasks.
  • Ability to work well independently and as a team member.
  • Ability to train to others in applications and operating system fundamentals.
  • Experience with middleware and infrastructure.
PHYSICAL REQUIREMENTS*:
  • Constantly perform desk-based computer tasks, grasp lightly/fine manipulation.
  • Frequently sitting.
  • Occasionally stand/walk, twist/bend/stoop/squat, reach/work above shoulders, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.
  • Rarely kneel/crawl, climb (ladders, scaffolds, or other, grasp forcefully, use a telephone, writing by hand, lift/carry/push/pull objects that weigh 21>40 pounds.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

WORKING CONDITIONS:
  • Exposed to high voltage electricity, noise >80dB TWA, confined spaces, hot temperatures, heavy metals.
  • Extended hours and weekends.
WORK STANDARDS:
  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.


Job: Information Technology Services

Location: School of Medicine
Schedule: Full-time
Classification Level:

To be considered for this position please visit our web site and apply on line at the following link: stanfordcareers.stanford.edu

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.






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