Assistant Director - Student Outreach, Programs & Services

Northeastern University

Assistant Director - Student Outreach, Programs & Services

Requisition Number: STFR003919

Division/College: Student Affairs

Location: Boston Main Campus

Full-time/Part-time: Full Time


The Assistant Director of Student Outreach, Programs and Services will work to provide support and services to Northeastern students participating in cooperative education programs, both in Boston and out of region, as well as students participating in other academic experiences out of region. They will serve as an integral part of the Co-op Connections team in supporting the initiatives related to experiential and academic learning initiatives.

The Beyond Boston initiatives support students who are participating in programs outside of the Boston area.
The Assistant Director will provide active support to the Director regarding all aspects of Beyond Boston housing and relocation services (locations outside of Massachusetts). Responsibilities will include scheduling, planning and execution of the Beyond Boston Housing and Relocation workshops, assisting with identifying NU Leased housing options out of region, frequent travel to assigned Beyond Boston housing locations to assess conditions of existing properties, and exploration of additional locations. The Assistant Director will support the Director with NU leased Housing move-in/move-out transitions and student outreach throughout the term. The Assistant Director will also share responsibilities with the Associate Director for the planning and execution of Welcome events in cities across the country and internationally. This will include travel planning, hotel arrangements, food and beverage contracts, and venue contracts/vendor contracts. Moreover, they will attend Welcome Events in their assigned cities.

The Assistant Director will provide direct support to the Associate Director regarding all aspects of the student volunteer programs, Boston-based and Beyond Boston events, and social media accounts. This will include recruiting students for the Co-op Connector Program (student event planners), Beyond Boston Blogger, and Instagrammer programs. This person will be responsible for training the student volunteers located in their region(s), as well as managing all aspects of these programs respectively. The Assistant Director will also provide a wide range of support during the planning and execution of all Boston area Signature Events including the Beyond Boston Bon Voyage, and the Co-op Spring Break Series. In this capacity they will assist with all event logistics (i.e. hiring internal and external vendors, booking space, coordinating entertainment, arranging caterers, and handling audiovisual requirements).

The Assistant Director will be responsible for developing assorted marketing and promotional materials for various Co-op Connections programs and events, maintaining the social media accounts for the Co-op Connections office (Facebook and Instagram), and maintaining various components of the website. The Assistant Director may also be asked to give general informational presentations to co-op classes, attend various university functions and meetings as Co-op Connections representative, or attend an event/tabling/program on behalf of the office.

The Assistant Director will support the office with administrative tasks and projects, including running reports and analyzing data as needed, data entry, record keeping and organizational tasks. This person will work closely with Co-op Connections team to promote the mission of Co-op Connections office and to provide seamless service to students on co-op. Some evening and weekend hours required. Frequent travel is required.


- Bachelor’s degree in Student Personnel or related field, Masters preferred
- 3 - 5 years of work experience in student affairs, event planning and/or related field.
- Comprehensive understanding of student development research and theories.
- Strong customer service focus and experience with commitment to diverse populations.
- Well-developed interpersonal and public speaking skills/presentation skills; team player.
- Innovative problem-solving ability.
- Good working knowledge of MS Office programs (Word, Excel, and Publisher), Adobe Photoshop and
Illustrator, and web-based marketing programs such as and
- Travel required

Additional Information:

To be considered for this position please visit our web site and apply on line at the following link: Careers@Northeastern

Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. Northeastern University particularly welcomes applications from minorities, women and persons with disabilities. Northeastern University is an E-Verify Employer.


Similar jobs

Similar jobs