Educational Advisor

Aug 03, 2017
Institution Type
Community College

Educational Advisor

Mt. San Antonio College

Job Category: Classified

Employee Group:

Time (Percent Time): 100%

Term (months/year): 12 months

Current Work Schedule (days, hours): Monday - Thursday 8:00 a.m. - 5:00 p.m., Friday 8:00 a.m. - 4:30 p.m.

Salary Range: A-95

Salary: Steps 1 - 6, $4,770 - $6,088 per month

Shift Differential:

Health & Welfare: The College contributes $10,946 toward annual premium for medical, dental, vision and life insurance coverage. Lifetime retirement benefits provided for eligible retirees. The District participates in the Public Employees’ Retirement System (PERS), State Teachers’ Retirement System (STRS) retirement programs, and MetLife Social Security Alternative Plan. *Note Salary and Health & Welfare Benefits are subject to change.

Department: Arise

Open Date: 08/02/2017

Closing Date:

Open Until Filled: Yes

Basic Function/Overview:
Under general supervision, advises students in the preparation of academic programs by interpreting policies and procedures to promote students' achievement of educational and career goals; provides information and assistance to students regarding registration, education planning, and program services and eligibility; serves as a liaison between faculty, administration, and students.

Receives general supervision from assigned management personnel. Exercises no direct supervision over staff.

This classification is responsible for providing advisement services to students regarding educational issues. The work has technical aspects requiring the interpretation and application of policies, procedures, and regulations and involves frequent contact with students, faculty, and administrators. Incumbents at this level perform of the full range of duties as assigned, working independently, and exercising a higher level of judgment and initiative. Incumbents at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the professional counseling classifications in that the Educational Advisors are Classified staff positions which are primarily concerned with assisting prospective, new or continuing students with completing their academic programs. Whereas Counselors are instructional faculty who provide counseling and instruction to students in academic counseling, as well as, career and personal counseling.

Essential Duties/Major Responsibilities:

• Provides educational advising and assistance to students by planning schedules, recommending courses, and determining appropriate education solutions.
• Initiates and reviews various forms, including exceptional action petitions, transfer articulation agreements, major forms, and graduation checks and petitions.
• Provides unofficial evaluation of transcripts; evaluates prerequisite overrides; interprets test and assessment scores.
• Provides intra- and inter-campus referrals.
• Serves as a student advocate; serves as a liaison between students, faculty, administration, and outside agencies.
• Assesses, researches, and resolves academic concerns; provides advice on development of personal statements, tutoring services, transfer issues, and financial aid resources and applications.
• Demonstrates use of available technology to students, including online registration system and student information system.
• Provides guidance, interpretation, and information related to District policies and regulations.
• Interprets University of California, California State University (CSU), and other private, independent, and public university and college transfer policies and procedures; reviews and completes transfer paperwork as needed.
• Reviews and completes Intersegmental General Education Transfer Curriculum (IGETC) and CSU certification forms.
• Provides advice and support services to students applying for and enrolling in specialized support programs . Assists students seeking or in need of career or personal advisement by referring them to appropriate counselors.
• Conducts workshops and delivers presentations to students, prospective students, parents and community members about the College and the particular program/department assigned.
• Assists in organizing, coordinating, and implementing various campus-wide events.
• Answers questions from and provides support services to students and visitors.
• Compiles information and data for various reports; checks and ensures accuracy of the data.
• Composes, edits, and proofreads a variety of documents, including forms, memos, reports, letters of recommendation, and correspondence.
• Enters and updates information; retrieves information from systems and specialized databases as required.
• Maintains accurate and detailed spreadsheets, files, and records, verifies accuracy of information, researches discrepancies, and records information.
• Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures; applies departmental and program policies and procedures in determining completeness of applications, records, and files.
• Assists with drop-in registration at the start of each semester.
• Learns and applies emerging technologies and, as necessary, to perform duties in an efficient, organized, and timely manner.

Other Duties:

Performs related duties as assigned

Knowledge Of:

• Principles, practices, methods, and procedures for advising students in the preparation of their educational plans.
• Research and reporting methods, techniques, and procedures.
• Principles and practices of data collection and report preparation.
• Applicable regulations, laws, policies regarding eligibility, service, funding restrictions relevant to particular programs to which the position may be assigned.
• Modern office practices, methods, and computer equipment and applications, including word processing, database, and spreadsheet applications.
• Record keeping principles and procedures.
• Principles, practices, and techniques of effectively dealing with the public and basic public relations.
• English usage, spelling, vocabulary, grammar, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with the public, students, and District staff, including individuals of various ages, disabilities socio-economic, and ethnic groups.

Skills and Abilities:

• Provide sound advice to students in the preparation of their educational plans.
• Interpret, apply, explain, and ensure compliance with applicable Federal, State, local and District policies, procedures, and regulations.
• Conduct research; analyze, interpret, summarize, and present technical information and data in an effective manner.
• Respond to and effectively prioritize multiple phone calls and other requests for service.
• Compose and prepare basic reports, correspondence, and other written materials independently or from brief instructions.
• Establish and maintain a variety of filing, record keeping, and tracking systems.
• Organize own work, set priorities, and meet critical time deadlines.
• Operate modern office equipment including computer equipment and specialized software applications programs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Understand scope of authority in making independent decisions.
• Review situations accurately and determine appropriate course of action using judgment according to established policies and procedures.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Minimum Qualifications/Education & Experience:

Equivalent to a Bachelor’s degree from a regionally accredited four-year college or university with major coursework in education, social science, human services, or a related field and two (2) full-time equivalent years of experience as an academic or education advisor or experience in a higher education setting.


Preferred Qualifications:

License(s) & Other Requirements:
Incumbent may periodically be required to travel to a variety of locations. If operating a vehicle, employees must have the ability to secure and maintain valid California driver’s license.

Working Environment:
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Physical Demands:
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, to operate a motor vehicle, to visit various District and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.


Instructions re: Confidential Letter of Recommendation:

Conditions of Employment:

Official offers of employment are made by Mt. San Antonio College Human Resources and are made contingent upon Board approval. It is also required that a final offer of employment will only be made after the candidate has successfully been live-scanned and clearance for employment is authorized by Human Resources. Costs for live-scan services shall be borne by the candidate.

Notice to all prospective employees - The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Administrative Procedure 3518, titled Child Abuse Reporting, as a condition of employment.

As required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Mt. San Antonio Community College Annual Security Report is available here:

The person holding this position is considered a ‘Responsible Employee’ under Title IX of the Educational Amendments Act of 1972 and is required to report to the College’s Title IX Coordinator all relevant details reported to him or her about an incident of alleged sexual misconduct including sexual harassment, sexual assault, dating and domestic violence and stalking.

Examination Requirements:

Typing Certificate Requirements:

Application Procedure:

Complete application packets will be accepted until the position is filled; however, those submitted by 11:59 p.m. (PST) on August 25, 2017 are assured consideration.
Applicants must submit all of the following materials online at to be considered for this position:
1. A Mt. San Antonio College online application.
2. A cover letter describing how the applicant meets the required education and experience.
3. A detailed résumé that summarizes educational preparation and professional experience for the position.
4. Two letters of recommendation that reflect relevant experience (do not use social media or professional networks as a means to provide letters of recommendation).
5. College and/or university transcripts showing the awarded/conferred degree (if applicable) are required and must be submitted with the online application by all applicants, including current or former employees of the college, to demonstrate that the required educational qualifications are met. Unofficial transcripts are acceptable at the time of application; however, copies of diplomas are not accepted in lieu of transcripts.

Special Notes:

Please note: A confirmation number will be assigned when your application packet indicates the supplemental questions have been answered and a document has been attached to each required link. Assistance with the online application process is available through the Office of Human Resources at 1100 N. Grand Avenue, Walnut, CA 91789-1399. Human Resources: (909) 274-4225. E-mail:

TRAVEL POLICY: Costs associated with travel in excess of 150 miles one way from residence for the purpose of an interview will be reimbursed up to $500 maximum. Relocation costs will be borne by the successful candidate.


Foreign Transcripts:

Foreign Transcripts: Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline.


Human Resources at 1100 N. Grand Avenue, Walnut, CA 91789-1399. Human Resources: (909) 274-4225.

Selection Procedure:
A committee will evaluate applications, taking into account breadth and depth of relevant education, training, experience, skills, knowledge, and abilities. Interviews may include a writing sample, committee presentation, and/or performance test. The start date will be following Board approval and receipt of live scan clearance.

Special Instructions to Applicants:

To be guaranteed consideration, it is the applicant’s responsibility to ensure that all required materials are received before the initial screening date and time indicated on the job posting. Incomplete application packets will not be considered. All application materials will become College property, will not be returned, and will not be copied. Please visit our employment website at to complete and submit your application for this position.

EEO Policy:
It is the policy of Mt. San Antonio College that harassment is prohibited and that all persons shall receive equal employment and educational opportunities without regard to sex, race, color, ancestry, religious creed, national origin, age (over 40), medical condition (cancer), mental disability, physical disability (including HIV & AIDS), marital status, sexual orientation, or Vietnam Era Veteran Status. This nondiscrimination policy covers Family and Medical Care Leave and Pregnancy Disability Leave. Contact the Office of Human Resources if you need any special accommodations to complete the application process at 909.594.5611, ext. 4225. Mt. San Antonio College is an Equal Opportunity Employer

Conflict of Interest:
Conflict of Interest

Cancel RTF Policy:

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