Small Business Development Center Director

Small Business Development Center Director

Department: School of Business
Job IRC#24758

This is a full-time, temporary, benefit based position with an anticipated duration of one year from the date of hire.

Job Description:
The Small Business Development Center (SBDC) Director assumes responsibility of the development, operations, and activities of the University SBDC. The SBDC provides assistance to small businesses and aspiring entrepreneurs throughout San Diego and is hosted at the University of San Diego through a partnership with the U.S. Small Business Administration and SBDC Regional Network. The director works closely with the SBDC network and San Diego business community to provide support for economic development in the regional area by offering free consulting for small businesses and entrepreneurs. The director works with several stakeholders to provide services, technical assistance, and training needs for the small business community; and provides liaison with public and private sector business assistance organizations to support economic growth. The director provides leadership and direction, manages all clients, advises clients and oversees the coordination of client services, manages resources, abides by reporting standards, and aids in the growth of the center through fundraising and grant development. The director is active in the San Diego business and entrepreneurship community. The SBDC Director works under the general supervision and guidance of the Dean(s). The SBDC Director provides general supervision to the staff member(s) in the SBDC office, as well as the coordination of client services with business consultants, faculty, administrators, staff, alumni, students, partners and friends of the University.

Work Responsibilities
• Provide leadership and oversight to manage the SBDC at the University of San Diego and assume all responsibility to ensure the development, financial sustainability, operational productivity and success of the center.
• Ensure the center's goals, brand, and services reflect the school's commitment to sustainable business models and innovation that considers people, planet, profit, peace and prosperity.
• Collaborate and integrate the SBDC with the main academic programs of the School of Business, Professional and Continuing Education, School of Engineering and School of Peace Studies and the university as a whole.
• Hire, train, supervise and evaluate center staff and coordinate work of assigned staff; supervise business consulting.
• Assist with special projects and activities, as needed, to enhance the reputation of the School of Business.

Client Management
• Oversee the intake, relationship management, services, and success for clients and their business development. Clients include aspiring and current small business owners in the regional area, as well as aspiring student entrepreneurs.
• Ensure the center reflects the University's commitment to diversity and provide services to diverse and underserved clients.
• Develop and implement competitive marketing and recruitment strategies to promote the SBDC and its services to small businesses.
• Work closely with career services to match clients' employment and projects needs with student interns.

Consulting and Coordination of Client Services
• Provide in-depth one-on-one consulting to small business owners and managers. Implement project objectives and activities.
• Recruit business advisors for client consulting sessions and increase the advisor network of the center. Coordinate with faculty and staff, alumni, current students, partners and friends of the University to offer robust consulting sessions for clients.
• Oversee the scheduling and coordination of matching advisors with clients.
• Establish systems to collect and monitor small business activities, client services, and budget expenditures.

Training Services and Events
• Manage event planning for SBDC training workshops and learning sessions and large-scale events and opportunities to promote the SBDC's services to the business community and meet the specific needs of the small business sector.
• Coordinate with University departments to collaborate on events and opportunities to enhance the University's connection with the business and entrepreneurship community.

Center Development and Fundraising
• Actively search for grants and develop grant proposals to increase center budget; monitor award compliance.
• Secure additional funds through banks, corporations, organizations, and individual donors.
• Coordination with SBDC Network
• Work closely with the regional SBDC network to enhance resources and services and abide by all SBDC guidelines.
• Create SBDC budget, approve expenditures, and ensure reimbursements and overall compliance with the budget.
• Abide by SBDC network marketing standards.

Oversee the reporting of the center performance, grant proposals, and other program applications as requested and maintained by the SBDC guidelines.

This is a management position within the School of Business and requires significant prior experience and a track record with the varied responsibilities of the position listed above. The position requires a customer-focused personality, high energy, and ability to interact with clients, faculty and staff, alumni, and the business community.

Minimum Qualifications:

• Education: Graduation from an accredited college or university with a Bachelor's degree in business or closely related field.
• Experience: 5 years of experience in business management, small business development, international trade, consultant experience or economic development.

Preferred Qualifications:

• Education: graduation from an accredited college or university with a Master's degree preferred.
• Experience: 8 years of experience in business management, small business development, international trade, consultant experience or economic development.
• Bilingual.

Knowledge of and experience with:
• Operations, services and activities of a Small Business Development Center program.
• General business practices, financing, and financial analysis
• Pertinent federal, state, and local laws, codes, and regulations including pertinent provisions of the laws affecting small businesses in California and international trade regulations
• Contract negotiation and management principles and practices
• Communications and marketing
• Project and event management
• Interacting with the professional business community
• Client management
• Presenting materials and public speaking.
• Using judgment to respond appropriately to inquiries
• Writing reports
• Computers and software (including MS Word, Access or other databases, Internet, Web, etc.)
• Modern office practices, systems and procedures
• Multi-line telephones
• Spreadsheets, budgeting procedures

Demonstrated performance in:
• Being comfortable in working with others from different cultures and countries
• Human relations and interpersonal communications
• Exercising self-initiative and creativity
• Be able to function with the highest degree of autonomy
• Operation of personal computer equipment and web management
• Time management and organization of multi-tasking work requirements
• Communicating effectively both verbally and in writing
• Working with diverse personalities
• Working independently using good judgment, initiative and creativity
• Familiar and comfortable in working with students
• Being flexible and versatile in coping with evolving and work situations
• Being able to handle the stress of last-minute deadlines and changes
• Ability to assume responsibility and effectively resolve problems by exercising independent judgment
• Project or event management
• Interacting with professionals in the business community
• Interacting with faculty, academic administrators and students

Background check: Successful completion of a pre-employment background check.

Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes. Serious candidates are encouraged to request official transcripts to help expedite the hiring process.

Salary: Commensurate with experience; Excellent Benefits.

The University of San Diego offers a very competitive benefits package, to include medical, dental, vision, a 12% retirement contribution given to you by the University (with three year vesting period), and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer. USD: Human Resources: Benefits

Hours: 37.5 hours per week; Monday – Friday, 8:30 a.m. – 5:00 p.m.

Closing date: Open Until Filled

Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.

The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community.

The University of San Diego is a smoking and tobacco-free campus.For more information,

Click Apply Now to complete our online application. In addition, please upload a cover letter and resume to your application profile for the hiring managers' review. If you have any questions or difficulties please contact the Employment Services Team at 619-260-6806, or email us at

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