Restaurant Manager (FOH) & (BOH)

Employer
Hospitality Pro Search
Location
Coppell, TX
Posted
Aug 02, 2017
Jobs Outside Higher Education
Other Jobs Outside Higher Education
Institution Type
Outside Academe


Job Description

The Operations Manager is a leader of each store's front of the house team and is focused on all operations of the front of the house as it applies to guest relations, food, vendor relations, personnel, cleanliness, and organization. The Operations Manager reports directly to the General Manager.

The Operations Manager ensures that the front of the house operations meet expectations during a 50-55 hour work week. The Operations Manager is responsible for the store operations in the absence of the General Manager. They must maintain positive guest relations by ensuring proper personnel levels are met each shift, staff are prepared to meet every guest need and maintain spectacular restrooms and dining areas. Must manage security and shrinkage control, overall sanitation of dining room and personnel levels. Responsibilities include by are not limited to: guest relations, staff scheduling, inventory control, checking in orders, line check, prep lists, invoice processing including credits, working with other members of the management team.

Requirements:
  • Maintain cleanliness and organization of the "cashier line"
  • Place and receive orders during proper times
  • Check product for our quality standards
  • Maintain guest relations
  • Visit every table once during meal
  • Ensure all food pushed from kitchen meets expectations
  • Maintain FOH staffing levels
  • Shrink / security control
  • Schedule writing
  • Invoice Processing
  • Training and proficiency of all FOH partners
  • Ability to safely open and close the store

Additional Info:
  • Must have high personal standards
  • Ability to lift and carry up to 50 lbs
  • Ability to be on your feet for 10-14 hours
  • Computer skills
  • Conflict management
  • Great people skills
  • Organizational skills
  • Effective time management skills
  • Written and oral communication skills
  • Sense of urgency
  • Ability to deal with upset guests
  • Quick thinker
  • Perform well under stress
  • Motivate the staff
  • Ability to teach and develop partners


The Kitchen Manager ensures that the store's kitchen operation as a whole meet expectations during a 40-50 hour work week. The Kitchen Manager assists in the development of his or her team while ensuring that financial goals are met. Must be able to delegate duties and develop people's strengths and use them to move the store forward. Must be able to multi-task and lead by example. Must be a constant innovator and be willing to help move the company forward as a whole. Responsibilities include but are not limited to: schedule writing, ordering and invoice processing, inventory control, checking in orders, line checks, prep lists, giving input on personnel decisions and working with other members of the management team.

Requirements:
  • Promote a sense of teamwork in the kitchen
  • Maintain high standards as set forth by the company
  • Maintain cleanliness and organization of the kitchen as a whole
  • Placing and receiving orders during proper times
  • Checking product and service for our quality standards
  • Maintain vendor relations
  • Ensure all food pushed from kitchen meets expectations
  • Maintain all staffing levels
  • Shrink / security controls
  • Schedule writing
  • Invoice processing
  • Training and proficiency of all employees and managers


Additional requirements:
  • Must have high personal standards
  • Able to lift and carry up to 50 lbs
  • Ability to be on your feet for 10-14 hours
  • Computer skills
  • Conflict management
  • Great people skills
  • Sense of urgency
  • Perform well under stress

Company Description
Hospitality Pro Search is an executive search firm specializing in worldwide management placements for restaurants, hotels and resorts, entertainment venues, and private clubs. HPS recruits only for the hospitality industry. We recruit for all levels of management positions and all departments.


Coppell, TX

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Tue, 1 Aug 2017 11:51:45 PDT

PI98897068