Administrative Support Specialist

Requisition Number S1293

Position Number 999476

Position Classification Title Adminstrative Support Spec

Functional Title Administrative Support Specialist

Position Type Staff

Position Summary

The Office of Planned Giving is currently seeking a detail-oriented individual with strong communication skills for an Administrative Support Specialist position. Planned Giving is part of the Division of University Advancement, whose mission is to communicate the University's message and needs to the public in a way that generates friends and funds for the institution. Other departments in the division include Advancement Services, Alumni Relations, Annual Giving, Development, Donor Relations, and Event Planning.

The key responsibilities include:
o Provide support to Office of Planned Giving to process, record and track planned gifts, and to process, record and track estates in process.
o Engage in direct communications with donors, prospective donors, University staff and students, and the public in-person, via telephone or electronically.
o Answer phones for Office of Planned Giving.
o Create/assemble marketing materials and planned gift documentation to provide to existing/potential donors and internal University staff.
o Assist in the preparation of presentations and proposals given by the Office of Planned Giving through research of relevant topics and sources.
o Attend meetings and record notes, complete work-related on-campus and off-campus errands, and assist other Office of Planned Giving administrative support staff as needed.
o Interface with University of North Carolina General Administration, TIAA/Kaspick, and Crescendo Marketing for such purposes as reporting of new gifts, marketing, and donor stewardship.
o Communicate in a manner appropriate for the University setting, i.e., use proper grammar in oral and written communications, appear in attire that is neat and professional, and arrive to work promptly.
o Maintain confidentiality of records and communications.

Minimum Qualifications

Graduation from high school and one year of related office experience; or an equivalent combination of education and experience.

Preferred Qualifications

Associate's Degree or Two (2) Year College Equivalent; or demonstrated possession of the competencies necessary to perform the work.

Experience with Microsoft Office Suite, Google Office Suite, and Banner.

Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Special Instructions to Applicants

Applicants must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail for your qualifications to be considered.

Applicants are required to upload the following documents with their electronic application:

  • Resume/CV
  • Cover Letter
  • List of References

Applicants are required to upload a list of references of least three (3) professional references that includes:

Company Name,
Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.
Email Address
Contact Phone Number

Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.

Recruitment Range $33,003 - $36,388

Org #-Department Development - 33801

Work Hours of Position 8 A.M - 5 P.M, M-F

Job Family Administrative and Managerial

Band Administrative Support Specialist

Competency Level Journey

2-4 key competencies for successful execution of job duties, including chosen level definition:

Office Technology (Journey)

Selects, understands and fully applies a variety of features in software programs, databases, information systems, and specialized equipment.

Communication-Written (Journey)
Composes and organizes ideas logically, works in multiple formats such as letters, memos, reports or presentations, and can change/adjust style to meet the needs of the program and audience. Reviews sensitive materials and edits content constructively.

Problem Solving (Journey)
Recognizes, defines and resolves non-standard problems using operating procedures, practices and established precedents. Resolves recurring issues and problems as well as some unique situations. Anticipates problems and develops recommendations for management resolution.

Knowledge-Program (Journey)
Demonstrates in-depth knowledge of the area of specialization, the program, process, and/or organizational operation. May be the content/process resource.

Open Date 08/01/2017

Close Date 08/15/2017

Job Close Date

Type of Appointment 1.0 (Full-Time)

FLSA Non-Exempt

Salary Grade Equivalency 61

Number of Months per Year 12

Applicant Documents
Required Documents
  1. Resume/CV
  2. Cover Letter
  3. List of References
Optional Documents
  1. Writing Sample(s)

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Which of the following options best describes your education history?
    • No Response
    • Bachelor's Degree or higher
    • Associate's Degree
    • 3 years of college coursework
    • 2 years of college coursework
    • 1 year of college coursework
    • less than 1 year of college coursework
    • High School Diploma or GED
  2. * How many years of experience in a directly related field do you have?
    • No Response
    • 4 or more years
    • 3 years
    • 2 years
    • 1 year
    • 4 months
    • less than 4 months
  3. * Please indicate how you learned of the vacant position for which you are applying:
    • UNCGjobsearch Website
    • Piedmont Triad Area Newspaper
    • The Chronicle of Higher Education
    • Inside Higher Ed
    • Other professional journal / website
    • UNC School System Job Board
    • Personal Networking
    • Facebook
    • Twitter
    • Other
  4. If you selected "Other", please provide the name of the resource here.

    (Open Ended Question)

To learn more or to apply for this position please visit our UNCGjobsearch website at



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