BC4U Program Manager

*Applications are accepted electronically ONLY at www.cu.edu/cu-careers.*

University of Colorado Denver l Anschutz Medical Campus

School of Medicine, Department of Pediatrics, Section of Adolescent Medicine

BC4U Program Manager (Business Services Principal Professional)

Position #736532 - Requisition 10517

The Department of Pediatrics, Section of Adolescent Medicine has an opening for a full-time, University Staff (unclassified) BC4U Program Manager (Business Services Principal Professional) position.

The University of Colorado Denver | Anschutz Medical Campus is a public research university serving more than 18,000 students. We award nearly 4,000 degrees each year, including more graduate and professional degrees than any other Colorado institution. With our solid academic reputation, award-winning faculty and renowned researchers, we offer more than 140 highly rated degree programs through 13 schools and colleges. The university receives over $400 million in research awards each year. In addition to the wide array of health-related programs and facilities offered at CU Anschutz in Aurora, Colo. a significant number of undergraduate and graduate degree programs are taught at CU Denver, our comprehensive campus in the heart of downtown Denver-one of America's most vibrant urban centers. CU Denver is located steps from the Denver Center for Performing Arts and the LoDo District affording our students, faculty and staff access to a broad array of academic, professional, community, recreational and cultural outlets.

A national leader in health care and life sciences, CU Anschutz is the only comprehensive academic health sciences center in Colorado and the largest in the Rocky Mountain region. Located in Aurora, Colo., it is one of the newest education, research and patient care facilities in the world. With six schools and colleges, CU Anschutz trains the health sciences workforce of the future by blending education, research and clinical care all in one place. This strategic collaboration among diverse health care fields allows knowledge to travel directly from the research bench to the patient's bedside. Read CU Anschutz Quick Facts here.

The University of Colorado Anschutz Medical Campus ranks among the top institutions nationally in clinical care, education and research. Its 230-acre campus, designed to enhance collaboration and interprofessional education, hosts the College of Nursing; the Schools of Dental Medicine, Medicine, Pharmacy, and Public Health; the Graduate School; a Health Sciences Library; and two hospitals. Strategically located contiguous to the campus are a biosciences research park and the soon-to-be-completed Veterans Hospital. CU Anschutz offers two undergraduate degrees, 35 graduate degrees, and five first-professional programs. More than 4,000 students learn alongside faculty members who also make meaningful medical discoveries and provide expert clinical care through 1.5 million patient-visits annually. A hub for research and innovation, CU Anschutz receives over $400 million in research awards each year and has filed 1,300 patent applications and formed 53 new companies since 2002.

Job Summary:
The University of Colorado | Department of Pediatrics has approximately 900 faculty with primary appointments on the Anschutz Medical Campus and its affiliates, 400 clinical volunteer faculty, and 500 staff. The Department of Pediatrics is one of the largest Departments in the School of Medicine that is rapidly growing. The Section of Adolescent Medicine is within the Department of Pediatrics, University of Colorado School of Medicine, with a mission of patient care, medical education, and research.

Under the direction of the Program Director and Section Head, this position is responsible for the oversight of program development and practice operations. This role is a strategic leadership position that will manage overall operations of the practice, executing the vision and strategy for future growth. Responsibilities include recommending practice objectives to ensure financial viability through strategic planning to meet the long-term goals of the practice while providing expertise to ensure all patients receive high quality, efficient and confidential care. This position provides direct training and indirect supervision to one CHCO Family Navigator and one CHCO Prevention and Education Coordinator. With existing grants there is a potential to increase the number of prevention and education coordinator positions.

Examples of Work Performed:
  • Develops ongoing strategic business plans to explore future funding sources related to training, research, program development and expansion.
  • Monitors the program budget, oversees regulatory compliance, contracts and vendor relations with both Children's Hospital Colorado and University of Colorado.
  • Develops specific goals, standards and objectives that directly support the strategic plan of the clinic as well as the organization.
  • Assists in the development of annual metric-driven performance goals.
  • Assigns tasks, instructs/trains and monitors work progress and flow.
  • Monitors timeliness and ability to meet deadlines, as well as monitors soundness of data analysis/interpretation.
  • Trains Family Navigator in insurance related issues such as Explanation of Benefit (EOB) disbursement, Medicaid eligibility, etc.
  • Trains Education Specialist in Peer Education Program development and facilitation.
  • Identifies strategy for growth and executes plans to achieve growth goals.
  • Problem solves and addresses issues raised by physicians, employees, and patients related to operations, confidentiality, billing and marketing.
  • Manages ongoing projects related to program development and innovation (ex. timelines, deliverables, reports, monitoring progress).
  • Monitors staffing needs and oversees the recruiting and hiring of staff.
  • Evaluates local business conditions and political climate as it relates to practice operations and advises the Program Director.
  • Facilitates meetings with government relations, community benefit, media relations, Children's Hospital Colorado Foundation.
  • Develops and implements policies and procedures specific to the operation of the practice. Ensures compliance within the practice of the policies and procedures.
  • Maintains a working relationship with external contacts and hospital administrators.
  • Oversees the preparation of management reports as requested by the Program Director, corporate personnel, CDPHE, HCPF and other entities.
  • Attends administrative and community meetings as required by the Program Director.
  • Oversees the development and coordination of new office locations and their needs as required (ie. Network of care locations, telehealth opportunities, etc.).
  • Financial management of $1.3m among multiple budgets, grants and institutions.
  • Forecast budgets to assist with long-term financial planning. The ability to forecast budgets for the Section Head and Program Director allows leadership to assess potential issues that may affect the financial health of the Section, thereby making decisions that positively impact the Section's ability to strategically promote financial stability for the Section.
  • Maintain reconciliation tools and processes for tracking and monitoring expenditures monthly, investigating discrepancies, preparing and analyzing monthly reports, and account balances. For example, review CHCO monthly expense budget and corresponding FTE and variance reports.
  • Performs a monthly review of CHCO expenses which positively impacts the Section's ability to meet the Hospital's financial goals by managing negative variances to stay within budget. This task requires analytical thinking in assessing trends and managing negative variances.
  • Manages and oversees financial transactions for UCD and CU Medicine, including but not limited to TEEN HEALTH transactions, purchase orders, payment vouchers, journal entries, and payroll expense transfers. This contributes to Section efficiency by evaluating workflow and allows for creative problem-solving when processes break down.
  • Stay abreast of, and advise investigators on sponsor's instructions regarding the application, grant budget, allowable costs, and applicable indirect cost rates.
  • Reviews revenue and expenditures, reconciles monthly financial statements with reports, including budget to actual, and reports to Program Director and Section Head regularly.
  • Reviews salary allocations monthly with Practice and Operations Manager of General Pediatrics and Adolescent Medicine, and DOP Grants Specialist, and revise as necessary.
  • Presents reports to Program Director and Section Head as requested (active/inactive grants with outstanding balances, grants expiring over next fiscal period, grants submitted during last six months).
  • Maintains Family Planning finances and budgetary needs including laboratory supplies and equipment, personnel, etc.
  • Performs other duties and tasks as assigned.

PLEASE NOTE: Candidates will be responsible for travel expenses related to the interview process and any relocation expenses, if applicable.

Salary and Benefits:

The hiring salary for this position is negotiable and commensurate with skills and experience. This position is not eligible for overtime compensation.

The University of Colorado offers a full benefits package. Information on University benefits programs, including eligibility, is located at https://www.cu.edu/employee-services.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment


Minimum Qualifications:
  • A bachelor's degree in business, business administration, finance, accounting , education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution.
  • 3-5 years of program development/management experience in a healthcare or related field.
  • At least one (1) year experience developing and implementing budgets.
  • Experience working with University of Colorado systems, including PeopleSoft Financial Software, financial reports, Procurement Cards, Concur and CU Marketplace.

Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis, but not the specific experience.

Conditions of Employment:
  • Must be willing and able to successfully pass a 10 panel drug test.
  • Must be willing and able to successfully pass a national criminal background check.

Preferred Qualifications:
  • A mater's or higher earned degree in business, business administration, finance, accounting, education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution.
  • 1-3 years progressive financial or accounting experience in a research or medical school setting.
  • Experience working with University, Children's Hospital Colorado and CU Medicine procurement policies and procedures.
  • Experience managing the flow of funds between CHCO, UCD, UCH, and CU Med.
  • Experience with international business/program expansion and outreach.
  • Contract management experience with companies outside CHCO and the University.
  • Experience working with Title X Family Planning grants.
  • Experience with grants management.

Competencies/Knowledge, Skills and Abilities:
  • Advanced skill level with Microsoft Office, especially Excel spreadsheets and workbooks.
  • Ability to communicate effectively, both in writing and orally.
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
  • Outstanding customer service skills.
  • Demonstrated commitment and leadership ability to advance diversity and inclusion.
  • Ability to evaluate, analyze, and interpret vast amounts of data, recommend solutions, and implement the preferred course of action.
  • Ability to effectively source, allocate, and control funds from various internal and external sources.
  • Ability to communicate with various constituencies, engenders trust and credibility at all levels of the organization, and works effectively in a complex environment.
  • Ability to establish work priorities, plan, organize, implement and coordinate financial and administrative activities.
  • Ability to delegate assignments as appropriate, and supervise to ensure completion of activities.
  • Ability to understand complex information systems and guide other personnel about their use.
  • Proficiency in budget planning, preparation and forecasting.
  • Excellent computer skills, including generation of reports, and manipulation of large amounts of data.
  • Demonstrated ability to work effectively with a diverse population of faculty, researchers, and administrative staff.
  • Demonstrated ability to operate from a broad perspective and see the interrelationships among educational, clinical, research, administrative and fiscal programs.
  • Must be fiscally responsible to ensure funds are managed in accordance with all pertinent rules and policies (Federal and non-federal granting agencies, State, University, School of Medicine, CU Medicine, CHCO Foundation).
  • Demonstrated skill in data collection, analysis, and interpretation to prepare financial reports and present findings and recommendations clearly and diplomatically in a variety of formats.

Special Instructions to Applicants:Required Application Materials: To apply, please visit: http://www.cu.edu/cu-careers and attach: 1. A letter of application which specifically addresses the job requirements and outlines qualifications 2. A current CV/resume 3. List of three to five professional references (we will notify you prior to contacting both on and off-list references) Questions should be directed to Liz Romer at Liz.Romer@childrenscolorado.org

Reference checks are a standard step in our hiring process. You may be asked to provide contact information, including e-mail addresses, for up to 5 references if you are referred to the Hiring Authority for an interview. We will notify you prior to contacting both on and off-list references.

Application Materials Required:Cover Letter, Resume/CV, List of References

Application Materials Instructions:Application Deadline: Applications are accepted electronically ONLY at www.cu.edu/cu-careers. Review of applications will begin immediately and will continue until the position is filled.

Job Category: Business Services

Primary Location: Aurora

Department: H0001 -- Anschutz Medical Campus - 20962 - SOM-PEDS Adolescent Med-GenOps

Schedule: Full-time

Posting Date: Jul 31, 2017

Closing Date: Ongoing

Posting Contact Name: Liz Romer

Posting Contact Email: Liz.Romer@childrenscolorado.org

Position Number: 00736532