Continuing Education Operations Manager II


Continuing Education Operations Manager II

Portland Community College

Requisition Number: 09120

Location: Various Locations

Address: See Below

Hours of Work: Other

Position Status: Management; Level K; Full-time; Exempt

Starting Salary Range: $66,021 to $95,729 (see "Additional Posting Information" section for details)

Job Close Date: For best consideration, apply by August 17, 2017

Job Summary:
Under the direction of the Operations Director for Continuing Education, manages and administers aspects of the Continuing Education programs that includes collaborating with a team of management professionals to oversee overall program design, development, and implementation for District-wide programs. This position oversees between 6 - 10 classified, administrative professionals and a number of casual employees that are part of a larger operations team that supports continuing education throughout the PCC district. Continuing education is comprised of the following programs: Community Education, Institute for Health Professionals, Professional Development and Training, Customized Training, and the Small Business Development Center. One of the primary responsibilities for this position is facility management and procurement of educational spaces by managing the art room, dark room, ceramics studio, and Community Kitchen at the Southeast Campus and oversees procurement of more than 100 educational spaces throughout the PCC district.

Continuing Education is restructuring to streamline operations and position for program growth. We are currently recruiting for two key management positions, the Operations Manager and the Program Manager, both level K. These managers will work together closely during the transition and beyond as they develop and manage sustainable strategies for the long term success of the organization.

"Community Education Operations Manager" is the working title for this position; the formal title in the PCC job classification system is "Program Manager II"

PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with a access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Auto and Home Insurance. Retirement and tax deferred 403B plans.

Paid Leave:
14.67 hours of Vacation leave per month
1 day of Sick Leave per month
11 Holidays
3 additional Personal Leave days per year

Additionally, PCC provides a tuition waiver for you, your spouse/domestic partner, and children under 24 years of age, as well as tuition reimbursement for full-time employees at other accredited institutions.

Manages the day-to-day operations of aspects of Continuing Education Programs which serve the non-credit and many professional development educational needs of the PCC service district.

Coordinates class/event logistics (including negotiating and securing space at off-site locations, managing the registration process, canceling classes/events and contacting participants).

Supervises academic professionals, paraprofessionals, technical/support, and/or classified staff. Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary.

Participates in developing, planning, and implementing goals, objectives, strategies, policies, and procedures for assigned moderately complex program.

Participates in analyzing data and assessing needs and opportunities.

Advises students, faculty, and staff on a variety of issues related to assigned programmatic area.

Manages grant programs in assigned area of responsibility, which includes: applying for grants, monitoring compliance with grant conditions and terms, maintaining intake and accountability procedures, evaluating grants for program applicability, maintaining grant records, and/or performing other related activities.

Analyzes, reviews, and develops administrative and programmatic systems and procedures to ensure effectiveness of programs and compliance with internal and external requirements.

Develops, recommends, and administers policies, procedures, and processes in support of departmental operations; implements and monitors compliance with approved policies, procedures, and processes.

Collects and analyzes a variety of complex data and information. Performs statistical analysis and summarizes findings in applicable reports or other communication mediums.

Participates in/on a variety of meetings, committees, task forces, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other pertinent information as appropriate; represents the District on Local, State, and National committees, advocacy groups, and/or other related groups; confers with a variety of governmental agencies and other organizations regarding program issues.

Develops, implements, and monitors program budget, ensuring compliance with applicable fiscal restraints; implements and allocates resources following budget approval; approves expenditures.

Develops and administers variety of administrative documents, which may include: Requests for Proposals, Requests for Quotes, service provider contracts, procedural guidelines, proposal applications, grants, and/or other related documents.

Prepares and delivers presentations regarding assigned program; facilitates meetings on program services and issues; attends professional conferences and training sessions.

Serves as a liaison with other departments and students within the College in order to provide information on available resources, programs, and/or services.

Positions in this classification may perform all or some of the responsibilities above and all positions perform other related duties as assigned.

Minimum Qualifications:
- The education and/or work history sections of your online application form must demonstrate that you meet all of the following Minimum Qualifications. The information on the resume/cover letter will not substitute for the completed application.
- Satisfactory references and successful completion of the criminal background check are required to meet the minimum qualifications for hire into this position.

Bachelor's degree in Education, Career and Technical Education, Adult Education, Social Science, Education Administration, Educational Leadership, Counseling, Rehabilitation, Accounting, Finance, Business Administration or related field (relevant experience may substitute for the degree requirement on a year-for-year basis).

Three years progressively responsible experience related to community education, including two years of experience supervising employees.

Knowledge of:

Supervisory principles;
Grant management principles and practices;
Advanced principles and practices in assigned programmatic area;
Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes;
Public relations principles;
Budget administration principles;
Marketing principles;
Grant and/or contract administration principles;
Analytical methods and techniques;
Area resources;
Needs assessment methods;
Fiscal accounting principles;
Strategic planning principles;
Program/project management principles and techniques.
Demonstrated Skill in:

Supervising subordinate staff;
Interpreting and applying applicable laws, rules, and regulations;
Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and making recommendations in support of goals;
Preparing and administering budgets;
Managing, marketing, and promoting programs;
Planning and implementing program components;
Compiling and analyzing data;
Conducting needs analysis;
Preparing, managing, and administering grants and/or contracts;
Speaking in public;
Conducting outreach activities;
Preparing collateral and marketing materials;
Developing strategic plans;
Interpreting complex documents;
Analyzing the applicability and/or value of the implementation of emerging trends and/or services;
Assessing the consequences and outcomes of program initiatives;
Ensuring compliance with applicable internal and external program requirements;
Monitoring legal and regulatory changes;
Maintaining confidentiality;
Analyzing processes and making recommendations for improvement;
Researching, analyzing, and applying relevant information to the development of departmental processes and programs;
Coordinating activities with other internal departments and/or external agencies;
Preparing a variety of reports related to operational activities, including statistical analysis;
Working with diverse academic, cultural and ethnic backgrounds of community college students and staff;
Utilizing computer technology used for communication, data gathering and reporting;
Communicating effectively through oral and written mediums.

Special/Preferred Qualifications:

Preferred Qualifications:
Consideration will be given to applicants with additional education beyond the minimum qualifications.
Experience in Higher Education or a public organization.
Experience building relationships and collaborating with groups of diverse people to resolve issues, requests, and concerns in a positive and professional manner.
Experience creating and implementing systems for process management.
Experience leading teams, and training, coaching, and supervising employees.
Experience budgeting, prioritizing, and forecasting revenues and expenses, written narratives, and presentations in a self-sustaining budgetary environment.
Demonstrates ability to use professional judgement while working independently as well as within a hierarchy while adhering to and administering guidelines and policies.

Additional Posting Information:
Additional Posting Information:

To apply for this position you must submit:
1. Completed responses to the Required Questions from the Committee - scroll down to see "Required Questions" below - (Attach document)*
2. Completed online application
3. Cover Letter (attach document)*
4. Current Resume (attach document)*

* When you apply for the position, you will be given an opportunity to attach the above documents. They may be attached in either "Microsoft Word" or ".pdf" formats.

- Normally the starting salary for new employees will be at the entry salary for that level, unless approved for advanced salary placement.

- Upon hire candidate will be required to provide official transcripts for all degrees earned.

- Applicants selected for hire will be required to pass a criminal background check as a condition of employment.

- Portland Community College will hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to complete the designated Immigration Service Employers Verification I-9 form.

- As an Affirmative Action, Equal Employment Opportunity institution, PCC is actively seeking qualified minorities, women, disabled veterans, veterans and individuals with disabilities to enhance its work force and to reflect the diversity of its student body. Applicants with disabilities may request accommodation to complete the application and selection process. Please notify Human Resources at least three (3) working days prior to the date of need.

Documents that must be associated with this posting:
Cover Letter
Responses to Required Questions

Documents which can be associated with this posting:

Full Time/Part Time: Full Time

How to Apply
For complete job description and application instructions, visit:

As an Affirmative Action, Equal Employment Opportunity institution, PCC is actively seeking qualified minorities, women, disabled veterans, veterans and individuals with disabilities to enhance its work force and to reflect the diversity of its student body. Applicants with disabilities may request accommodation to complete the application and selection process. Please notify Human Resources at least three (3) working days prior to the date of need.