Portfolio Property Manager
Property Management - Portfolio
We are seeking an enthusiastic On-Site Property Manager with a strong work ethic who puts the customer first. This is a fast-paced position that requires you to manage multiple priorities at once.
Portfolio Property Manager
The Portfolio Property Manager is responsible for all aspects of property and residence management, in a proactive and resident service oriented way that reflects the buildings world class reputation. Functions include property and engineering maintenance, repair and upgrade; security; resident and Board communications; resident services; closings, etc.
Immediately start to build relationships with the Board and residents. Gain an understanding of the direction the Board wants to take the building and Community Association; listen to resident's concerns as input to that direction.
After evaluating the day-to-day administrative, maintenance and development work done by the office staff and engineers, quickly start to identify ways develop processes that allow for a proactive, effective and efficient organization. Make recommendations to the property management leadership and to the Board for significant changes and improvements.
Determine the talent and skills that are required to meet the goals of the Board. Assess the staff against those requirements, identify gaps, and develop a plan to close those gaps.
Build a culture that is 1) aligned with being part of a world class building; and 2) proactive and highly responsive yet sensitive to cost effectiveness and efficiencies that directly impact the budget and monthly assessments.
Identify methods to more proactively communicate with the residents. Consider more active use of the Association website, newsletters, and postings - ensuring residents feel fully informed about what is occurring in the building.
Look for opportunities to automate or use digital technology to reduce administrative costs. Recognize the population is quickly shifting, where the majority of tenants are now digitally capable yet there is still a group of tenants who are not.
Proactively take on some of the work that is now being done by the volunteer Board and Committees. Examples include: identifying and evaluating third party contractors/vendors; maintaining the website; identifying opportunities to improve the tenant experience; etc..
Required Skills and Experience
Educational and Skill Requirements:
BS/BA Degree preferred
Three plus years of experience in residential condominium property management.
Current Community Association Managers (CAM) License
Ability to develop and implement strategies, build business plans
Strong situational leadership skills that include the ability to engage and mentor others, manage a wide of projects, and engage in an effective working relationship with others in the organization.
Ability to execute decisions in a timely manner.
Ability to gain consensus using relevant data as support for your recommendations.
Ability to engage with a wide range of people, (employees, residents, contractors) and with various tenured people.
Use effective negotiation skills, to accomplish deliverables without having direct accountability over all resources.
The Building Group manages over $2,000,000,000 in real estate assets consisting of over 10,000,000 sq. ft. of residential, office, retail and industrial properties. The firm has developed a specialty in providing the highest level of service; exceptional financial accounting and controls; and managing the technical aspects of buildings. Properties range from luxury lakefront high rises, high-end lofts, to suburban multistory and town home communities.
Thu, 27 Jul 2017 08:48:29 PDT