IT Service Specialist

Jul 28, 2017
Institution Type
Four-Year Institution

IT Service Specialist

Requisition Number:

Department: 3900700501-Student Technology Fee

Position Type:

Position Status: Full-Time

Position Summary:
Student Technology Fee. The IT Service Specialist works to provide service, installation, troubleshooting and maintenance support for audio-visual equipment across the campus community.

Essential Functions

  • Installs, configures, troubleshoots and maintains all audio-visual equipment to include projectors, touch panels, processors, document cameras, screens, displays, desktop computers, printers, peripherals and licensed software.
  • Monitors equipment functionality, condition, usage and security.
  • Responds quickly to customers and learns and adapts to new technologies.
  • Supervises and trains assigned student technicians.
  • Possesses a knowledge and understanding of the operation and functionality of Audio-Visual equipment.
  • Possesses knowledge and skills in the usage of power tools and proper workplace safety guidelines.

    Georgia Southern University is a Tobacco Free Campus.

    Minimum Education Required:
    Bachelor’s Degree; possess CompTIA A+ Certification and Network+ Certification within 180 days of employment.

    Could a level of job-related experience higher than the minimum required for the position substitute for the minimum level of education?: Yes

    Minimum Experience Required:
    Three or more years of related work experience

    Could a level of education higher than the minimum required for the position substitute for the minimum level of job-related experience?: No

    Knowledge, Skills & Abilities:
    Effective communication (verbal and written), organization and human relations skills; ability to work well in a diverse environment; proficiency with computer and Microsoft Office Applications software including word processing, spreadsheets, and databases; successful completion of background investigation prior to employment.

    Preferred Education:

    Preferred Experience::

    Salary Range: Commensurate with experience

    Job Open Date: 07/27/2017

    Job Closing Date: 8/18/2017

    Special Instructions Summary:

    To apply, visit:

    Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-5468 or HR-TDD: (912) 478-0791.

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