Program Assistant (Outreach)
To schedule and provide a variety of college services for assigned programs in order to attract, retain and support a diverse population of students; and to provide administrative support to assigned student services programs.
Program Assistant (Outreach)
Los Medanos College
$3,573 per month (first step)
Examples of Duties/Essential Functions
Duties may include, but are not limited to, the following:
Performs a variety of administrative support functions to assist in coordinating a student services program on assigned campus.
Prepares correspondence, memos and statistical materials; answers phones.
Compiles data from a variety of sources for statistical reports, student data reports, student records and files, or material requested by the District and State Chancellor's Office for the purpose of complying with financial and legal program requirements.
Reviews applications or other program documents to determine acceptance.
Processes eligibility and services for categorical programs in compliance with Title 5 regulations.
Awards and disburses support services (e.g. book vouchers, meal tickets, grants, etc.).
Arranges, schedules and assists in the development of training programs for faculty, staff and managers; assists faculty as needed in providing information on specific programs or areas.
Assists students with navigating college processes as appropriate for assigned program; assists students in utilizing the services of the college and outside agencies; provides referral to auxiliary resources.
Assists in the preparation of presentations, written information and other resource materials concerning available college and community services and programs.
Assists in the development and performs delivery of workshops, activities and special programs to provide or promote access to and increased awareness of available student support services and programs; coordinates logistics, scheduling and participant communications.
Coordinates with other departments and/or external vendors to arrange for support equipment, materials and services.
Prepares and maintains records and files related to student contacts and the provision of services.
Participates in and facilitates special events and activities as needed.
Establishes appropriate linkages to special populations or community groups served; promotes program through participation in outreach and associations with high schools, middle schools or other local, regional or national organizations.
Performs related duties as assigned.
EXPERIENCE AND TRAINING
Two (2) years of experience performing responsible administrative duties in a related program.
EDUCATION/LICENSE OR CERTIFICATE
Possession of a high school diploma/GED or the equivalent plus additional coursework in a field related to the area of assignment.
CONDITION OF EMPLOYMENT
Must not have any unresolved financial issues with the U. S. Department of Education that would prohibit the ability to obtain National Student Loan Data System (NSLDS) access immediately.
Minimum Qualification-Knowledge Of
Policies and regulations related to a specific student services program.
Applicable laws and statues governing access to public programs and services.
Modern office procedures, practices and technology/equipment.
Philosophy and objectives of students services programs.
Problems encountered by students supported.
English usage, grammar, spelling, punctuation and vocabulary.
Basic statistical compilation and other record keeping methods and procedures.
Modern software applications (Microsoft Office Suite, etc.).
Minimum Qualification-Ability To
Assist students in identifying concerns and problems and suggest appropriate alternatives to resolve those concerns.
Prepare and maintain a variety of records, reports, and confidential materials related to students.
Schedule and perform a variety of support functions pertaining to assigned student support program area.
Understand and carry out verbal or written instructions.
Communicate effectively, both orally and in writing.
Work independently and exercise good judgment in performing assigned duties.
Keyboard with accuracy.
Establish and maintain effective working relationships with those contacted in the course of performing required duties.
Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff, and with all individuals encountered in the performance of required duties.
>Ability to deliver direct outreach and assessment services to prospective students from diverse backgrounds (e.g. high school age, returning and re-entry students, etc.).
>Ability to coordinate multiple projects with set deadlines, while providing a high volume of direct student contact.
>Ability to create and maintain a variety of records, data input, budgets, expenditures and maintain a database and excel spreadsheets.
>Working knowledge of database systems, preferably in an educational setting, including the ability create and conduct database queries.
>Ability to establish and maintain strong professional relationships with key college personnel that will assist students in the admission, enrollment and assessment process.
>Demonstrated commitment to fostering student equity and ability to communicate and work effectively with students, faculty, staff, and community members of diverse backgrounds, cultures, languages, and abilities.
Special Instructions to Applicants
Los Medanos College is seeking a full-time Program Assistant to join the dynamic team in the Outreach Department. Under the direction of the Director of Outreach and working closely with other staff, this position will be part of the Welcome Center and Assessment Center team. This Program Assistant will play a key role in providing enrollment and assessment services to students. This position will focused on conducting orientation workshops, enrollment workshops, assessment evaluations and proctoring assessment tests - in summary - promoting Student Success & Support Program (3SP) core activities. The position will also participate in general outreach activities for the college, participate in the campus tour program and participate in other 3SP focused events. Through these efforts this position will play a critical role in increasing the participation of students in the 3SP process and in enrolling at the college.
Note: New employees will be placed at the first step which is $3,573 per month. Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on an annual basis, until the maximum step of $4,351per month is reached on the salary schedule.
Job Close Date:
Open Until Filled
The Contra Costa Community College District does not discriminate against any applicant for employment on the basis of race, religion, color, national origin, ancestry, physical or mental disability, medical condition, marital status, age, sex, or sexual orientation. This prohibition against unlawful discrimination extends to any person who is perceived to have any of the above characteristics or who is associated with someone who has, or who is perceived to have, any of those characteristics.