Registrar Assistant

Occidental College
Los Angeles, California
Jul 27, 2017
Institution Type
Four-Year Institution

The Registrar Assistant will act as a primary contact for those with questions regarding the services provided by the Office of the Registrar.  The individual will be responsible for maintaining and processing requests for student data.


  • Answer questions regarding College academic policies, requirements, and course schedules, in person, by email and by telephone. 
  • Process all requests for official transcripts through the online “Transcripts On Demand” program as well as the manual in-house printing and distribution process.
  • Prepare verification of enrollment letters and forms.  Submit enrollment information electronically to the Veterans Administration for those students receiving VA benefits.
  • Process Schedule Adjustment Forms (add/drop forms) and Late Drop Forms submitted by students.
  • Assist students to resolve on-line registration issues and problems.
  • Maintain and submit check and deposit receipt records. Reconcile credit card transactions and monthly Visa card transactions.
  • Collect Major/Minor/Advisor additions and changes and record in BANNER database.
  • Update alumni/student name and address records from transcript request data.
  • Proofread all department forms and mailers including registration information, college calendar, diplomas and other publicized information.
  • Maintain department form inventory, office supplies and place printing orders.
  • Open, distribute, and redirect incoming Registrar Office mail and email.
  • Process duplicate diploma requests. Coordinate transcript and diploma document notary service requests.
  • Print grade reports for students, staff, and faculty as needed.
  • Assist with audits, including Core, major, and minor requirements to ensure student progress toward the Bachelor of Arts degree.


  • College degree or combination education and experience required. 
  • Must have strong word processing and data entry skills.
  • Knowledge of Ellucian’s Banner and Microsoft Office software helpful.
  • Must be accurate and flexible. 
  • Must possess excellent communication, clerical, and customer service skills.
  • Requires high organizational skills.
  • Ability to maintain confidentiality of work-related information and materials. 


Please submit a resume and cover letter explaining how your qualifications meet the requirements of the position to

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.