Assistant Director, Student Affairs
The Assistant Director of Student Affairs serves as a member of the Student Services team striving to promote a civil, respectful and inclusive environment at the College. The chief responsibility of this position is to engage with students who are experiencing difficulties, problems or concerns in areas related to student conduct and/or in regard to college policies or procedures in an effort to work toward tactful problem resolution. The Assistant Director functions as the primary liaison to collaborate with all departments across campus, as well as with our premier partner to promote civility and adherence to the Student Code of Conduct in addition to student rights and responsibilities. For those students who participate in dual activities at another college or university, the Assistant Director ensures students are held responsible for being aware of, and accountable for adhering to the conduct policies and procedures at both institutions. The Assistant Director serves as a member of the Student Assistance Team and collaborates with the Office of Security and Safety, the Center for Counseling and Wellness Services, Academic Departments, Student Services staff, Finance and the Office of Diversity and Equity. Weekend and evening hours may be required.
Examples of Duties:
- Serves as the liaison for the Executive Assistant Director of Student Engagement to the College community functioning as an advocate for a civil, respectful, and inclusive environment at the College.
- Meets individually with students to gather information regarding problems or concerns, providing consultation in a professional, confidential and culturally sensitive manner to assist students in understanding the College's code of conduct, student rights, responsibilities, policies and procedures related to the student presenting issues.
- Participates in the development and implementation of campus wide retention initiatives.
- Informs student of the administrative action student appeal process and disseminates required forms, gathers documentation for the administrative appeals process and informs students of the outcomes.
- Utilizes a confidential electronic database to track all student concerns, disciplinary cases, and administrative appeals in an efficient and timely manner.
- Collaborates with the Executive Director of Diversity and Equity as it relates to federal and state laws and regulations, including but not limited to the Clery Act, FERPA, Title IX, Drug Free Schools and anti-bullying legislation.
- Works in partnership with faculty, and staff to assist them in developing action plans to deal with students with behavioral issues and concerns, and collaborates with appropriate individuals across campus to promote problem resolution and successful outcomes while monitoring the rights of all parties involved.
- Investigates allegations of student misconduct and manages information gathered for use during the adjudication process, working closely with Campus Safety and Security to review incidents and alleged behavioral misconduct to make recommendations and assist in determining the appropriate course of action in matters related to student conduct.
- Maintains membership with career related professional organizations such as the Association of Student Conduct Administration (ASCA).
- Serves as a member of the campus behavioral teams.
- Coordinates and promotes programs related to appropriate student behavior, civility, student code of conduct, and student rights and responsibilities
- Collaborate with administration at other campuses to ensure seamless delivery of student services, specifically, but not limited to serving students in the Rowan Choice program.
- Participates in future growth and expansion of the Office of Student Affairs.
- Performs other duties as assigned.
- Bachelor's Degree from a regionally accredited college or university a related field required; Master's in counseling, student development, higher education administration or a related field strongly preferred
- Four (4) years' experience working in higher education administration, student services focus preferred.
- Three (3) years applicable experience in the area of conflict resolution, and/or disciplinary review of student issues.
- Knowledge of federal, state, and local laws and regulations pertaining to students such as the Clery Act, FERPA, Title IX, Drug Free Schools and anti-bullying legislation
- Strong oral and written communication and interpersonal skills, and the ability to maintain a high degree of confidentiality.
- Demonstrated analytical and organizational skills; ability to exercise sound decision making and strong problem solving skills.
- Ability to work collaboratively and establish positive working relationships with faculty, students, staff, and administration
- Experience responding to crisis situations
- Ability to work independently in accomplishing goals and objectives
- Proficiency in Microsoft Office Suite
- Demonstrates cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic and ethnic backgrounds of community college students, faculty, and staff and a commitment to a student-centered environment
- Willingness to work flexible schedule with variable hours, including both evenings and weekends
- Commitment to and knowledge of a comprehensive community college philosophy and a student-centered learning environment