Instructional Assistant, Access

Cleveland, OH
Jul 27, 2017
Institution Type
Community College

diversity employer

Department Name Access

Campus or Location Western Campus

Vacancy Number 051-18

Reports To Assistant Dean, Counseling

Recruitment Type External/Internal

Job Category Support Staff

Position Type Full-Time

Union Position Non-Union

Number of Openings 1

Job Description Summary

Facilitates the implementation and evaluation of adaptive technology support materials and technology accessible to students with disabilities. Responsible for all document conversion for students with disabilities to include converting materials into electronic formats and training students on the use of assistive technology. Maintain the adaptive technology database, coordinate the note-taking accommodation, and provide the college with the most recent information regarding innovations in this field.

Job Responsibilities


Trains and supports students in the use of appropriate assistive technologies

Oversees and participates in the conversion of all documents (maintaining compliance with Federal copyright laws), correspondence and course materials into accessible formats for students with disabilities College-wide and serves as a liaison with faculty and other campus partners to ensure accessible formats are provided

Provides and maintains access assistive software and adaptive equipment at all campuses and remote facilities, and facilitates video proctoring for students when needed

Provides custom alternate format materials for classroom use by access students

Creates and maintains spreadsheets and databases to record student requests, monitor the College-wide distribution of departmental equipment, deadlines, etc.

Records all communication in detailed memos with students and faculty

Maintains the access department's website

Demonstrates civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College

Promotes a flexible, collaborative and inclusive work environment and engages in educational opportunities to increase awareness and understanding of diversity and inclusion

Serves as a proctor and assists with the management and administration of exams for students requiring testing accommodations

Assists with the computer needs of the office as it relates to student use for testing and access

Travels to multiple campuses as needed to proctor and administer exams

Conducts on-going needs assessment and evaluations at all campuses to determine the effectiveness of technology and makes recommendations for future technology needs that will enhance student success

Serves as a liaison between faculty, staff and community agencies regarding services for disabled students

Ensures students develop applicable technological knowledge and skills

Meets regularly with staff for participant and program evaluations

Works collaboratively with the Counseling department college-wide to ensure efficient student referrals when needed

Meets with faculty regarding course content/materials, as needed

May attend meetings, workshops and conferences for professional development to ensure that all technology is current

Performs other duties as assigned

Required Qualifications


Bachelor's Degree in a related field
o Significant related experience may substitute for education

Minimum of two years of demonstrated experience working with college students with disabilities in an academic setting

Demonstrated experience with computers, services, networks, high speed scanners, braille embossers and scanning software

Demonstrated experience with accessible software packages such as Jaws and Kurzweil

Demonstrated experience making sound decisions that affect a work unit or team

Demonstrated experience requiring diverse problem solving methods in a variety of situations


Possess working knowledge of Section 504 of the Rehabilitation Act and Americans with Disabilities Act and associated concepts, practices and procedures with the ability to use in varied situations as it pertains to the departmental focus

Possess excellent written, verbal and interpersonal communication skills

Ability to develop and implement creative strategic community development relations plan

Possess strong organizational and time-management skills

Ability to work accurately with great attention to detail

Ability to prioritize/handle multiple tasks and work with deadlines in a dynamic environment

Ability to promote collaboration, teamwork, and involve all stakeholders in decision-making processes

Possess sound understanding of the needs of community college students

Ability to work well with faculty, administrators, staff, students, and community agencies

Ability to enter, monitor and interpret student data accurately

Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships

Ability to effectively complete work assignments independently

Demonstrated basic project management skills

Demonstrated intermediate proficiency with Microsoft Outlook, Word, and PowerPoint

Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity

Ability to collaborate, persuade, gain cooperation and acceptance of ideas on significant projects

Ability to develop and maintain relationships with key contacts to enhance work flow and quality

Possess sensitivity to appropriately respond to the needs of a diverse population


• Service Focus
• Collaboration
• Quality of Work

• Communication
• Time Utilization

• Adaptability
• Continuous Improvement

Preferred Qualifications


Master's Degree in Special Education, Rehabilitation Counseling, or a related field

Possess related professional licensure or certifications


Possess knowledge of American Sign Language

Work Schedule

Standard hours of operation, Monday - Friday 8:30 a.m. - 5 p.m.

Posting Open Date 07/20/2017

Open Until Filled Yes

Special Instructions to Applicants

During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn of this position?
    • The Cleveland Plain Dealer
    • Tri-C web site
    • Tri-C employee referral
    • LinkedIn
    • City News
    • Search Firm/Agency
    • Other publication
    • Other web site
    • Career Fair
    • Conference
  2. * Do you have a Bachelors degree or higher?
    • Yes
    • No
  3. * Do you possess a minimum of two years of demonstrated experience working with college students with disabilities in an academic setting?
    • Yes
    • No

Required Documents
  1. Cover Letter
  2. Resume/Curriculum Vitae
Optional Documents


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