Teaching/Learning Center Manager
Primary responsibilities include managing the operation of all TLC coordinated tutorial services (including the WRIT center) for the College both on-campus and at the Centers. Supervise the professional staff, both full-time and part-time, and student workers. Including performing mid-year and annual appraisals. Responsibilities include developing new and expanded academic support services to the various academic programs, designing and developing internal/external community outreach presentations and workshops, and tutoring one-on-one and small groups. This position will also participate in the AtD and Developmental education operational structure, providing input into AtD and developmental education initiatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
- Lead the development and implementation of the T/LC strategic plan which will include the assessment of Instructional Student Learning outcomes.
- Daily manage and direct the operation of all Teaching/Learning activities in order to meet the strategic plan.
- Select, train, and motivate professional staff to fulfill college educational mission by creating appropriate professional development opportunities.
- Schedule professional staff to ensure adequate coverage for all tutorial programs and services. Approve payroll. Plan, manage and monitor budget.
- Assess the T/LC department effectiveness for continuous quality improvement both on main campus and the Centers including and comparing different student types, such as dual enrollment, traditional, developmental and guest students.
- Work with other LLIC managers and faculty to improve and maintain access to effective service to students, faculty, staff and community members.
- Manage relations with student, faculty, staff and community members, including handling of complaints.
- Act as liaison and consultant with LLIC Advisory Committee, College programs and outside agencies to design and develop academic support programs – orientations, workshops, seminars and to determine needs and procedures to assist students.
- Work with students one-on-one and in small groups for skills development and course content understanding
MINIMUM REQUIRED QUALIFICATIONS:
- Bachelor’s degree
- Experience in education, learning theory, communications, teaching or tutoring at the college level is preferred
- Excellent verbal and written communication skills, particularly as they relate the interaction with diverse learners
- Experience with technology to support program operations, teaching, learning and assessment.
- At least two years or 4,000 hours of tutoring or related work experience
ADDITIONAL EXPERIENCES CONSIDERED:
- Master’s degree
- 1-3 years of position related experience
- Content knowledge in common tutoring areas: math, accounting, economics and or science
- Coordination or management experience
- Experience with supplemental instruction and or developmental educational