Cloud Systems Administrator 1

Jul 26, 2017
Institution Type
Four-Year Institution

Stanford University

Cloud Systems Administrator 1

Job Number:

Updated July 2017
Cloud Systems Administrator I
Administrative Systems is one of Stanford's central IT organizations, providing computing and communication infrastructure and support for the teaching, learning and business activities of the University.

The Cloud Systems Administrator I is a member of the Windows Infrastructure and Cloud Collaboration team in Administrative Systems, and is primarily responsible for the operation, configuration and security of Stanford's email and Windows OS infrastructure. The team owns campus instances of Active Directory, Windows Servers, Microsoft Office 365, as well as Google Suite and other cloud applications. This is a key position within University IT, and is expected to provide technical expertise in a highly distributed technical environment.


The Cloud Systems Administrator I will work closely as part of the team to develop, plan, support and secure Stanford's email and Windows infrastructure. He or she will provide technical assistance on Windows and cloud based systems, and be expected to solve operational problems with Stanford's Active Directory, Windows OS application servers, Exchange Server, Office 365, Federated Services, Google Suite, and other cloud infrastructure components. He or she will also assist in the administration of cloud services, Active Directory, and Windows server environments. Additional responsibilities include:


  • Build, install, configure, analyze, tune, and troubleshoot Windows operating systems both on premise and in cloud IaaS providers.
  • Resolve difficult system problems and provide user consultation or training.
  • Configure systems based on approved designs of system and network security.
  • Manage hardware, software, and utilities for installation, modification, troubleshooting, maintenance, and upgrades of operating systems and workstation environments.
  • Monitor and analyze resource usage to recommend/develop enhancements to system capabilities and performance.
  • Compare, evaluate, and implement new technologies, and integrate systems into the computing environment.
  • Document systems infrastructure for users, support and consulting personnel, and developers.
  • Train personnel who provide support and consulting services to users.
  • Act as liaison with various departments across campus.
  • Support on prem and cloud servers, including security configurations, patching, and troubleshooting.
  • Configure, implement, and maintain system security strategies, policies, and procedures.
  • Support infrastructure deployment models, including Private, Public, and Hybrid.
  • Maintaining a general level of expertise in Code Green, ProofPoint, Active Directory, Exchange, Office 365, Azure, AWS, GCP, and other Windows based technologies.
  • Ability to configure VMs and Web Applications through Azure Web Portal and Command Line Interface through PowerShell
  • Collaborating with other members of University IT, to ensure that our services meet operations requirements for both internal and external clients, and ensuring that standards for consistent documentation are met. The successful candidate will need to work productively as a team member and participate in a collaborative decision making process.
  • Participating in 24x7 on-call support rotation.
  • Document and follow processes and procedures for the Windows infrastructure and systems.
  • Collaborating with the team on future direction and opportunities for new technology.
  • * - Other duties may also be assigned

Education & Experience:
Bachelor's degree and eight years of relevant experience, or a combination of education and relevant experience.

Knowledge, Skills and Abilities:

  • Experience with multiple types of operating systems or expert knowledge in one.
  • Experience with managing an integrated computing environment.
  • Extensive experience in multiple programming languages for system development.
  • Experience with networked environments.
  • Experience with network storage solutions.
  • Experience with configuring and maintaining routers.
  • Demonstrated knowledge of security protocols.
  • Ability to manage shared resources and perform moderately complex tasks.
  • Ability to work well independently and as a team member.
  • Ability to train to others in applications and operating system fundamentals.
  • Experience with middleware and infrastructure.
  • Knowledge of various Cloud service models, including IaaS, PaaS, and SaaS.
  • Experience implementing a business continuation and disaster recovery plan.
  • Extensive hands-on experience supporting Windows systems in 24 x 7 enterprise environments.
  • Excellent oral and written communication skills, excellent interpersonal skills and the ability to work calmly and effectively in pressure situations and manage time effectively in a changing environment, strong conceptual and logical abilities and strong planning and project abilities.
  • Demonstrated experience in managing complex environments and ability to focus on customer requirements.
  • Ability to operate within a collaborative team framework both in the workgroup and across IT Services.
  • Ability to creatively apply a unique combination of skills & knowledge to the support and maintenance of the Stanford systems environment
  • Must be able to work as an independent, productive, responsible, self-motivated member of operational and project teams, often simultaneously.
  • Understanding and experience with information security in a distributed computing environment.


  • Demonstrated experience supporting a Windows Infrastructure, with strong expertise in Active Directory, Windows OSes, and email.
  • Demonstrated experience managing Windows-based systems and services at scale. Experience with maintaining Linux-based systems and services a plus.
  • Ability to automate common system administration and management tasks through Windows PowerShell.
  • Comfort with public speaking is a plus. He or she should be able to give a detailed technical presentation.

Certifications and Licenses:

  • Constantly perform desk-based computer tasks, grasp lightly/fine manipulation.
  • Frequently sitting.
  • Occasionally stand/walk, twist/bend/stoop/squat, reach/work above shoulders, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.
  • Rarely kneel/crawl, climb (ladders, scaffolds, or other, grasp forcefully, use a telephone, writing by hand, lift/carry/push/pull objects that weigh 21>40 pounds.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.


  • Exposed to high voltage electricity, noise >80dB TWA, confined spaces, hot temperatures, heavy metals.
  • Extended hours and weekends.


  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,

We are not able to provide sponsorship or relocation for this position.

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Job: Information Technology Services

Location: Business Affairs: Administrative Systems (IT)
Schedule: Full-time
Classification Level:

To be considered for this position please visit our web site and apply on line at the following link:

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.


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