Director, Organizational Development


Director, Organizational Development

Portland Community College

Requisition Number: 09122

Location: Downtown Center

Address: 722 SW 2nd Avenue, Portland, OR

Hours of Work: 8 a.m. to 5 p.m. Monday - Friday

Position Status: Management; Level N; Full-time; Exempt

Starting Salary Range: Starting Salary Range is a minimum $87,873 to the mid-point of $107,643. Placement generally will not exceed the mid-point of the range, and is determine based on qualifications, experience an

Job Close Date: Apply by August 16, 2017 for best consideration

Job Summary:
Portland Community College is seeking an Organizational Development Director to join our Human Resources Team.

This is a new position that provides an exciting opportunity for a strategic, collaborative and visionary leader to guide the development of integrated talent management programs to support employee success and opportunity, to build PCC capacity as a learning organization and to help shape an inclusive culture.

In conjunction with PCC's Associate Vice President of Human Resources, the Organizational Development Director will assess organizational needs and barriers, and design, implement and evaluate professional development and continuous learning programs that support PCC's strategic plan, mission and goals. Responsibilities for this position also include leading organizational change initiatives, employee development, retention programs, and supporting diversity and inclusion initiatives. Key focus areas include designing and implementing onboarding, career development and succession planning programs to support employee growth and the future needs of this large and complex organization. In this influential role, it is critical that the Organizational Development Director brings a strong focus on intercultural competence, equity and inclusion.

College Mission

PCC serves nearly 80,000 full-time and part-time students, from all walks of life in the Portland area. Equitable student access and success are the central tenets of our mission and organization. We are committed to a culture which values human diversity and cultural competency for our students, our employees, and our partners.

PCC supports student success by delivering access to quality education while advancing economic development and promoting sustainability in a collaborative culture of diversity, equity and inclusion. Social justice, accountability, and a strong sense of community are values we hold dear. PCC is a reflection of the Portland metropolitan area and we strive to make a positive socioeconomic impact within the region.

Portland Community College has a deep commitment to our newly adopted Strategic Plan
( This 5-year plan is framed around 6 interconnected themes and values. Distilled from each is a set of strategic intentions that will guide our future actions and inspire bold thinking:

Think Smart: Provide Outstanding, Affordable Education
Think Bold: Drive Student Success
Think Fearless: Ignite a Culture of Innovation
Think Powerful: Transform the Community through Opportunity
Think Proud: Create a Nationally Renowned Culture for Diversity, Equity and Inclusion
Think Accountable: Achieve Sustainable Excellence in All Operations

If this sounds like a learning community that you would like to be a part of, please apply today!

Here is our Intended Recruitment Timeline

- July 19, 2017: Job Announcement Published
- August 16, 2017: Deadline for Preferred Applications
- Late August to early September: Semi-finalist Interviews
- Early to mid-September: Finalist Interviews

As an Affirmative Action, Equal Employment Opportunity institution, PCC is actively seeking qualified minorities, women, disabled veterans, veterans and individuals with disabilities to enhance its work force and to reflect the diversity of its student body.

Typical Job Duties and Responsibilities

1. In conjunction with AVP of Human Resources, leads PCC's as a learning organization.
2. Manages Organizational Development program for PCC, including organizational change initiatives, employee development, retention programs, diversity and inclusion, and leadership development.
3. Aligns organizational development programming with College and departmental strategic plans.
4. Conducts comprehensive needs assessments and gap analyses. Collects and analyzes a variety of complex data and information. Performs statistical analyses to determine programing needs.
5. Assesses systematic barriers to organizational change and makes recommendations to overcome these challenges. Identifies opportunities for organizational change and drives culture transformation in developing a learning organization.
6. Drives employee engagement by developing innovative programming on multiple platforms Including organizational analysis and change programing, onboarding initiatives, career development planning, management training, employee wellness, mentoring programs, etc.
7. Develops, plans, directs and implements associated goals, objectives, strategies, policies, and procedures.
8. Assesses program effectiveness utilizing appropriate metrics.
9. Designs college-wide retention strategies to engage employees and provides needed professional development and employee recognition systems.
10. Designs and maintains College-wide succession planning program in collaboration with College leadership, including forecasting succession needs and creating leadership development programs in support of future needs.
11. Consults with and advises administrators at all levels of the organization.
12. In consultation with AVP of Human Resources, reviews and assesses organizational structure and reporting relationships and makes recommendations for adjustments in alignment with College mission and strategic plan.
13. Partners with Teaching and Learning Centers (TLCs), management staff and other constituencies to create and coordinate a centralized College training model to provide the strongest development programs while efficiently utilizing College resources.
14. Develops and implements management training programs for all levels of PCC management including management onboarding, supervision best practice, performance management and leadership development.
15. In conjunction with the AVP of Human Resources, partners with administrative leadership to develop a culture of performance accountability throughout the College.
16. Provides leadership in the implementation and utilization of innovative technologies (i.e. talent management system) to increase organizational effectiveness.
17. Supervises confidential professionals, paraprofessionals, and/or technical/support staff. Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary.
18. Develops, recommends, and administers policies, procedures, and processes in support of Organizational Development, Human Resources and College-wide programming; implements and monitors compliance with approved policies, procedures, and processes, utilizing a systematic approach considering.
19. Collaborates with Recruitment Manager and other HR managers on employee lifecycle programs and initiatives.
20. Participates in/on and/or leads a variety of meetings, committees, task forces, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other pertinent information as appropriate
21. Prepares and administers budget, including grant budgets, prepares cost estimates for budget recommendations, submits justifications for budget items, and monitors and controls expenditures.

Minimum Qualifications:
PCC Benefits

PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs.

PCC currently fully funds the Oregon Public Employers Retirement System (PERS) pension and contributes an additional 6% into the employee's Individual Account Program under PERS. PCC also provides a 2% contribution to a 403(b) account for eligible management personnel. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement.

Paid Leave:
14.67 hours of Vacation leave per month
1 day of Sick Leave per month
11 Holidays
3 additional Personal Leave days per year

Additionally, PCC provides a tuition waiver for you, your spouse/domestic partner, and children under 24 years of age, as well as tuition reimbursement for full-time employees at other accredited institutions.

Minimum Qualifications:
To be considered for this position, your application materials must show how you meet the following requirements:

- Bachelor's Degree in Business Administration, Human Resources, Organizational Development or related field. [Relevant experience may substitute for the degree requirement on a year-for-year basis.]

- Five (5) years of progressively responsible Organizational Development and/or Learning and Development experience, including

- Two (2) years of supervisory experience

Important Knowledge, Skills and Abilities

Knowledge of:
- Supervisory principles;
- Human Resources principles and practices;
- Advanced concepts, policies, and practices related to organizational and employee development;
- Online educational delivery platforms and best practice with computer based training and delivery;
- Advanced principles and practices in training and development and employee engagement;
- Program development and administration principles and practices;
- Educational, cultural, political, governmental and employee relations issues;
- Learning management systems (LMS);
- Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes;
- Customer service principles.

Skill in:
- Preparing and/or reviewing reports;
- Providing customer service;
- Interpreting and applying applicable laws, rules, and regulations;
- Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and making recommendations in support of goals;
- Monitoring legal and regulatory changes;
- Mediating conflict;
- Conducting negotiations;
- Maintaining confidentiality;
- Designing and developing program plans;
- Establishing collaborative working relationships;
- Developing partnerships across the organization;
- Leading work groups;
- Analyzing processes and making recommendations for improvement;
- Researching, analyzing, and applying relevant information to the development of human resources processes and programs;
- Coordinating activities with other internal departments and/or external agencies;
- Preparing a variety of reports related to operational activities, including statistical analysis;
- Developing, recommending, implementing, and monitoring policies, procedures, and work flow.

Special/Preferred Qualifications:
Ability to:
- Conduct long range planning;
- Work effectively with diverse academic, cultural and ethnic backgrounds of community college students and staff;
- Effectively present varied and complex information to small and large groups of varied constituencies;
- Use computer technology used for communication, data gathering and reporting;
- Communicate effectively through oral and written media.

Preferred Qualifications:
These qualifications and characteristics are critical to success in this important role at PCC. Please clarify in your application materials the experiences, successes and techniques evidencing how you bring these strengths:

- Experience creating and evolving a learning organization.

- Understanding of the national landscape, best practices and emerging trends in organization development and training [May be demonstrated by one or more of the following certifications: Certified Professional in Learning and Performance (CPLP), Organization Development Consultant Certification (ODCC), SHRM Senior Certified Professional (SHRM-SCR), Senior Professional in Human Resources (SPHR)].

- Ability to build new programs, and to facilitate culture change within a complex organization.

- Demonstrated success in working collaboratively and managing expectations on major change initiatives.

- Strong communication, interpersonal and intercultural skills - with demonstrated ability to communicate and work cooperatively on all levels and with all backgrounds including diverse academic, cultural, and ethnic backgrounds of students, faculty, staff and leadership.

- Understanding of the value of diversity and intercultural competency.

- Strong successful stakeholder management experience that demonstrates the ability to gain trust without direct authority and to manage senior stakeholders effectively.

Additional Posting Information:
22. Prepares and delivers presentations regarding assigned program, facilitates meetings on program services and issues, and attends professional conferences and training sessions, as required.
23. May assist departments with change management strategies.
24. May perform other duties as assigned.

To apply for this position please submit the following:

1. Completed online application

2. Current Resume (attach document)*

3. Introductory Cover Letter (attach document)* addressing how you specifically meet the minimum and preferred qualifications listed for this position

* When you apply for the position, you will be given an opportunity to attach the above documents. They may be attached in either "Microsoft Word" or ".pdf" formats.

Notes to Applicants

- Applicants selected for further consideration may be asked to complete a supplemental questionnaire.

- Upon hire candidate will be required to provide official transcripts for all degrees earned.

- Applicants selected for hire will be required to pass a criminal background check as a condition of employment.

- Portland Community College will hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to complete the designated Immigration Service Employers Verification I-9 form.

Documents that must be associated with this posting:
Cover Letter

Documents which can be associated with this posting:

Full Time/Part Time: Full Time

How to Apply
For complete job description and application instructions, visit:

As an Affirmative Action, Equal Employment Opportunity institution, PCC is actively seeking qualified minorities, women, disabled veterans, veterans and individuals with disabilities to enhance its work force and to reflect the diversity of its student body. Applicants with disabilities may request accommodation to complete the application and selection process. Please notify Human Resources at least three (3) working days prior to the date of need.