Electronic Resources Librarian, NC LIVE

Jul 26, 2017
Institution Type
Four-Year Institution

Position Number: 00102614

Primary Function of Organization Unit: With a reputation as North Carolina's premier partner for statewide library cooperation and shared digital content, NC LIVE provides 205 public and academic libraries with access to an essential and powerful array of core online resources that support education, enhance economic development, and improve the quality of life for every North Carolinian. NC LIVE delivers shared access to a diverse digital collection that includes full-text article databases, ebooks and audio books, streaming video, demographic and business data, as well as reference materials, language learning tools, and more. In addition, the staff of seven provides authentication, discovery, and support services to member libraries in order to maximize use and return on investment in digital content. Since its founding in 1997 by representatives of its four Communities of Interest (the community college system, the independent colleges and universities, the public libraries and State Library, and the state university system), NC LIVE has enjoyed a track record of success using entrepreneurial and innovative approaches that build on its collaborative infrastructure. The organization acts as a conduit for partnership as its Executive Director engages member libraries, state agencies, and other groups with shared values and goals to deliver content and services that support North Carolina's libraries. NC LIVE has an operating budget of more than $4.3 million and is funded through recurring state appropriations, with solid annual support from the independent colleges and universities. The consortium's offices are headquartered in Raleigh, North Carolina at its host institution, North Carolina State University Libraries, well renowned for its achievements in advancing library technologies and spaces.

Essential Job Duties: NC LIVE is seeking an Electronic Resources Librarian to ensure that North Carolinians can easily access NC LIVE's collection of over 500,000,000 online articles, eBooks, and streaming videos. These resources are a combination of owned, subscribed, on-demand, and Open Access resources available to the citizens of North Carolina. The Electronic Resources Librarian plays a key role in our day-to-day operations by maintaining various points of access to these resources, including through our discovery system, knowledge base, and various vendor interfaces. The Electronic Resources Librarian will also provide support to libraries as they integrate NC LIVE content into their local systems; assess resources and services by analyzing and reporting on usage trends; monitor and assist in the resolution of access issues related to NC LIVE content and services; and serve as liaison to one Advisory Committee. The Electronic Resources Librarian works in an agile, highly collaborative environment. Duties and responsibilities will include, but are not limited to: * Ensure member libraries' access to NC LIVE's electronic resources. * Troubleshoot and remedy electronic resource issues to ensure the best possible usability and accessibility. * Support libraries to integrate NC LIVE content into their local systems. * Manage descriptive metadata in local knowledge bases and platforms. * Assist libraries in providing remote access to electronic resources via proxy services. * Serve as primary administrator of NC LIVE's discovery system (ProQuest's Summon). * Perform high-level quality control of incoming vendor metadata to ensure successful member library access. * Contribute to the assessment of resources and services by analyzing and reporting on usage trends. * Communicate with content providers to resolve access issues or identify improved access methods. * Collaborate closely with member librarians and development staff. * Liaise with one Advisory Committee.

Minimum Education/Experience: ALA-accredited MLS, MIS or equivalent advanced degree in library / information science.

Department Required Skills: * Significant experience working in or on behalf of libraries. * Experience managing e-resources. * Experience configuring discovery services and knowledge bases. * Sufficient knowledge of descriptive metadata (e.g. MARC records, KBART holdings files) to identify problematic collections. * Ability to work creatively, collaboratively, and effectively both as a team member and independently and to promote teamwork among colleagues. * Capacity to thrive in an exciting, ambiguous, future-oriented environment and to respond effectively to changing needs and priorities. * Excellent written and oral communication skills and interpersonal skills. * Able to communicate clearly and succinctly both verbally and in reports and presentations. * Valid driver license and ability to travel to NC LIVE member libraries across the State.

Preferred Experience, Skills, Training/Education: * Familiarity with ProQuest suite of products (Summon, 360 Link) * Familiarity with proxy services. * Knowledge of current and emerging trends at library consortia.

Necessary Licenses and Certifications: Valid NC driver's license or the ability to obtain one within 30 days of start date. Must be maintained as a condition of employment.

AA/EOE: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at "www.wes.org":http//wes.org. Degree must be obtained prior to start date.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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