Student Svcs Spclst

Jul 25, 2017
Administrative Jobs
Technology, IT Support & Training
Institution Type
Four-Year Institution

Stanford University

Student Svcs Spclst

Job Number:

Student Services Specialist, Pay Grade: E, 100% FTE, Non-Exempt Continuing

School of Engineering, Materials Science and Engineering
Department of Materials Science and Engineering seeks an experienced Student Services Specialist whose primary responsibility will be supporting faculty, staff, postdocs, and students. As part of the Department Student Services team, incumbent serves as a resource to administer and implement the university and department policies relevant to the MSE undergraduate and postdoc population.



Provide administrative and operational support to faculty, staff, and students on issues regarding admission, financial aid, housing, registrar services, visa services, student life, advising, and academic services. Resolve routine issues of limited scope within own work area using general guidelines and standards or precedents as reference.


  • Postdoc administration, including: initiate and review documents/forms for completeness, track files for follow up and distribute for review.
  • Course review/input scheduling on a quarterly/annual basis. Research and resolve routine issues, refer complex issues to other staff.
  • Input data, update electronic databases, web sites, literature, and associated materials. May collect, gather and validate data, prepare basic reports.
  • Oversee Undergrad curriculum, student majors, minors, academic reviews, as well as coordinate logistics for outreach activities, meetings, and events.
  • Respond to routine inquiries from students, faculty, external constituents, and staff, as well as serve as a subject matter resource to students and other departments.
  • Contribute to general office administration and process improvement.

    * Other duties may also be assigned


    Education & Experience:

    Associates degree and one year of relevant experience, or combination of education and relevant experience.

    Knowledge, Skills and Abilities:

  • Strong written and verbal communication skills.
  • Basic computer skills, including experience with Microsoft Office Suite
    - particularly Excel and Word.
  • Strong customer service skills.
  • Basic office administration skills.
  • Ability to exercise initiative and work independently.
  • Ability to work with a strong attention to detail with the highest degree of accuracy.
  • Ability to learn compliance with legal, financial, and university policies and external regulations.
  • Ability to exercise sound judgment, tact, and discretion in handling confidential and sensitive information.

    Certifications and Licenses:



  • Frequently sit, perform desk-based computer tasks.
  • Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.
    * - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.


  • Typical cubical-office work within small office space of six to eight colleagues.
  • Occasionally participate in events that require some atypical hours/weekends.


  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

    Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,

    Applicants are required to upload a cover letter and resume to be considered for this opening.

    About Stanford University

    Stanford University, located between San Francisco and San Jose in the heart of California's Silicon Valley, is one of the world's leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world.

    Supporting that mission is a staff of more than 10,000 which is rooted in a culture of excellence and values innovation, collaboration, and life-long learning. To foster the talents and aspirations of our staff, Stanford offers career development programs, competitive pay that reflects market trends and benefits that increase financial stability to promote healthy and fulfilling lives. An award-winning employer, Stanford offers an exceptional setting for professionals looking to advance their careers.

    Stanford is an equal employment opportunity and affirmative action employer and is committed to recruiting and hiring without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

    Thank you for your interest!

    Job: Student Services

    Location: School of Engineering
    Schedule: Full-time
    Classification Level:

    To be considered for this position please visit our web site and apply on line at the following link:

    Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

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