Student Loan Processor
Job ID 2017-4191
Posted Date 7/21/2017
Org Number 010162
Department Student Financial Services
Division Vice President for Student Services
Job Type Staff
Proposed Salary Range $12.56 per hour ($26,144 annually)
Targeted Job Start Date 8/7/2017
Hours Per Week 40
Weeks Per Year 52
Regular Workdays/Hours Monday - Friday; 8:00 am - 5:00 pm
Preference Date ..
Receive, review, and process financial aid requests, documents, and notices from departments, colleges, and students; may include database data entry and verification and mathematical calculations. Provide consultation to internal and external constituents regarding basic financial aid application completion and award process inquiries. Responsible for updating, correcting, or cancelling student financial aid award accounts; responsible for the creation, tracking and maintenance of student financial aid files (electronic and hardcopy). Review and assist with the reconciliation of award accounts and the dissemination of award notices to award recipients.
Department Specific Essential Job Functions
Assists with all functions related to loan processing once a student has been awarded and has accepted offered loans. Works with accounting division to set up and maintain parent or lender information related to Parent PLUS Loans and Alternative loans. Works closely with Bursar personnel to insure proper and timely posting of loan disbursements and loan returns. Electronically sends and receives loan reports utilizing the Department of Education software. Schedules and sends emails and letters to loan recipients. Assists with mailing Exit Loan Counseling packet to students no longer attending UCO at a half time status.
Performs administrative or manual tasks. Requires general education or vocational training or equivalent combination of education and experience.
One year of experience working in a university setting or working with student loan servicers. Experience working in Federal Student Financial Aid, particularly with Federal Student Loans. Familiarity with computer operations and experience using Excel.
Speaking/Writing - Ability to effectively express ideas, instructions and concepts; Ability to speak and write effectively and clearly. Excellent interpersonal relationship skills and ability to establish and maintain effective working relationship with staff, students, parents and loan servicers. Social Perceptiveness - Demonstrates good human relation skills to establish and foster good relationships with university employees, students, parents and loan servicers. Ability to keep a positive attitude during stressful situations and keep up with multiple projects.
Repetitive movement of hands and fingers. Typing and/or writing. Frequent standing, and/or sitting. Occasional walking, stooping, kneeling or crouching. Reach with hands and arms. Visually identify, observe and assess. Ability to communicate with supervisor/students/colleagues. Regular physical attendance required. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.