Veterans Technician

Veterans Technician

MiraCosta College

To view the full job posting and apply for this position, go to:

Discipline or Department: Veterans Services

Position Type: Staff/Classified

Hourly Rate or Monthly Salary: Starting $5,236.25 per month

Working Hours: One regular, full-time position, 40 hours per week, 12 months per year, on the Oceanside campus. The work schedule will be Monday through Friday, 8:00 AM - 4:30 PM. The person selected for this position will be subject to assignment to any district facility during any hours of operation.

Special Instructions to Applicants:
Apply and submit application materials through MiraCosta College's online application system at Once you are in the system, we strongly advise you to read the information on "How to Apply" and the FAQs (Frequently Asked Questions) before starting the application process.

In order to be considered for this position, you must submit the following documents directly in the online system and finish applying and receive a confirmation number by 11:59 PM on the closing date:

1. Application for classified employment on which you list all relevant experience.

2. Cover letter addressed to the "Screening and Interview Committee" specifically describing how you meet the minimum and desirable qualifications, representative duties, and knowledge and abilities as described in the job posting.

3. Current resume or curriculum vitae summarizing your educational background and experience.

4. Keyboarding/typing results verifying your ability to type 50 net words per minute. Official certificates are not required. Online keyboarding/typing tests are acceptable. A copy of the results (certificate or screen shot) from the administering site must clearly state your name, net words per minute, and name of the source used for the keyboarding/typing test. Be sure to review this document after you have attached it to your application.

NOTE: Do not submit any additional documents as they will be removed.

NOTE: When you "APPLY FOR THIS POSTING," you will eventually be asked to answer the additional question(s) listed below. Your answers will appear toward the bottom of the application form.

- MiraCosta College is an Equal Opportunity Employer with a commitment to diversity. Describe your own commitment to diversity and how you will meet the minimum qualifications of "sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic background of community college students."

- Do you have a high school diploma or GED? Yes or No.

- Do you have at least two years of related work experience? Yes or No. (NOTE: a "year" is defined as the equivalent to one year of full-time experience)

- If you answered yes to the previous question, please list the position title(s) and date(s) as well as the details of your experience. If no, please type "N/A". The screening and interview committee will review application materials three to four weeks following the closing date. Applicants selected for interview will be contacted by phone; those not selected for interview will be notified by e-mail once interview candidates have been scheduled.

Offer of employment to the person selected for this position is contingent upon 1) successful completion of a pre-placement physical exam at district expense; 2) submission of a current tuberculosis test clearance; 3) proof of eligibility to work in the United States; and 4) fingerprint clearance.

Individuals with qualified disabilities who need accommodation with any aspect of the application and/or interview process should contact Human Resources at 760.795.6854 at least five days prior to the closing date.

Retired STRS members are not eligible for these positions.

Basic Function and Other Details:
Under the direction of the Coordinator of Veterans Services process and certify student applications for Veterans Administration educational benefits in accordance with legal guidelines; prepare and maintain office procedures and guidelines to VA students and staff; monitor student progress and assure timely processing of appropriate documents for the payment of veterans benefits; provide technical assistance and information to students, staff and the public, make referrals to appropriate on-campus services.

Representative Duties:
(E = essential job function)

1. Collect and review applications and other information required to certify student's enrollment status for VA benefits, determine appropriate VA educational program, eligibility, and provide necessary forms. Design and develop procedures, forms, applications, and other VA registration instructions and informative materials for the Coordinator's approval. (E)

2. Monitor student's course work to ensure compliance with the Educational Plan, developed by the student and counselor, to avoid under/over payment and institutional liability; process and sign student certifications of enrollment, unit changes, verification of enrollment, and process VA paperwork related to educational benefits. (E)

3. Provide technical assistance and information to students and staff regarding Veterans benefits regulations, college admissions, registration records, testing requirements, matriculation, enrollment, and fees; refer students to other areas of Student Services as appropriate. (E)

4. Instruct students in correct procedures for completion of forms, applications and processes; explain applications, requirements and restrictions; review completed forms for accuracy and completeness.

5. Process VA forms; review and determine eligibility status by consulting with VA officials and other certifying officials; consult with supervisor for assistance with regulations and procedures and for resolution of complex problems; notify students of need for additional information or documentation. (E)

6. Research and review records for changes in status, request transcripts, records and other information needed to determine prior course work and applicability towards education plan; Notify students of problems or required changes and refer to others as appropriate. (E)

7. Run periodic and frequent reports of student enrollment changes and final grades, determine need for follow-up, contact students or instructors for further information, process certification adjustments and terminations in a timely manner. (E)

8. Answer telephones and provide information and assistance as required.

9. Prepare and transmit correspondence for students, verifying VA eligibility, student status and other information; respond to requests from other educational institutions and agencies involving the verification of student status and records. Ensure proper releases are on file to safeguard student privacy. Initiate and compose correspondence as appropriate; type memoranda and a wide variety of materials. (E)

10. Maintain student VA records in accordance with VA regulations, audit records to assure accuracy; use computer to research data, post and clear holds on student records as directed; prepare files for auditors. (E)

11. Collect, compile, verify and record information for the generation of reports for the District, state and federal agencies. Identify data needs for VA purposes, request queries to be designed for data collection purposes, run queries, report data for administrative and other uses.

12. Initiate student voucher to waive enrollment fees for vocational rehabilitation students. Initiate and maintain a log of vouchers issued to bookstore for Vocational Rehabilitation students. Monitor students' bookstore expenses. Process advance pay requests. Maintain security for and monitor distribution of advance paychecks to students. (E)

13. Plan and organize VA Work Study students' activities. Approve, monitor and sign timesheets for VA Work Study students and resolve payment discrepancies.

14. Perform related duties as assigned.

Type of Benefits:
A full benefit package which includes employer-paid medical, dental, and vision plans for employee and dependents; $100,000 employee life insurance; other optional coverages; and membership in the California Public Employees' Retirement System (CalPERS).

Minimum Qualifications:
To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:

1. High school diploma or the equivalent; AND

2. Two years of related work experience.
(IMPORTANT: For work experience, one "year" is defined as equivalent to 40 hours per week for 12 months, or at least 2,080 hours.)

Desirable Qualifications:
1. Education including or supplemented by business-related coursework. 2. Previous experience working with a military affiliated population. 3. Previous experience certifying GI Bill benefits. 4. Previous experience working with computer systems and applications related to department functions such as PeopleSoft, iLinx, VAOnce, and web-based software.

Licenses and Other Requirements:

Closing Date: 10/17/0080

First Screening Date:

Human Resources Contact Information: or 760.795.6854

About MiraCosta College
The MiraCosta Community College District is one of California's 112 public community colleges. The district includes the communities of Oceanside, Carlsbad, Encinitas, Cardiff, Olivenhain, Leucadia, Solana Beach, Rancho Santa Fe, Del Mar, and parts of Carmel Valley.

MiraCosta offers associate degrees, university-transfer courses, career-and-technical education, certificate programs, basic-skills education, and lifelong-learning opportunities that strengthen the economic, cultural, social, and educational well-being of the communities it serves.

The district consists of three campus sites and a robust online education program. The Oceanside Campus, serving about 12,000 credit students, has been located since 1964 on a panoramic 121-acre hilltop site with views of the ocean and mountains. The San Elijo Campus is located in Cardiff, 17 miles south of Oceanside, on 48 acres below the bluffs overlooking the San Elijo Lagoon Reserve. The San Elijo Campus opened in September 1988, and now attracts about 3,000 credit students. The Community Learning Center in downtown Oceanside hosts about 4,000 students in the college's noncredit classes including English as a Second Language, the Adult High School Diploma Program, and other tuition-free, noncredit classes as well as some college credit classes.