University of North Texas - IT Specialist III

Location
Denton
Posted
Jul 24, 2017
Administrative Jobs
Academic Affairs
Institution Type
Four-Year Institution
The Classroom Support Department at the University of North Texas is seeking to hire a IT Specialist III to join our team. This position has responsibility and ownership of the day-to-day technical management of an area and corresponding customer relations.Responsibilities of the position include, but are not limited to:* Managing classroom systems, training initiatives, Student employee resources and hardware.* Providing expertise in various system environments.* Ensuring training, customer service and system design plans are in place and effective.* Preparing system specific troubleshooting reports.* Investigating problem situations that require a working knowledge of IT & AV concepts and in some cases new hardware or software solutions. * Ensuring technological needs continue to meet the demands of daily operations and end users. The University of North Texas System is firmly committed to equal opportunity and does not permit - and takes actions to prevent - discrimination, harassment (including sexual violence), and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, family status, genetic information, citizenship or veteran status in its application and admission processes, educational programs and activities, facilities, and employment practices. The University of North Texas System immediately investigates and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose a discriminatory practice, file a charge, or testify, assist or participate in an investigative proceeding or hearing. The successful candidate will possess an Associate's Degree in related field and four years of related computing work experience; or any equivalent combination of education, training and experience.The following knowledge, skills, and abilities are required:* Prior experience with specific systems, equipment and software may be specified as needed by department.* Knowledge of principles of computing and communications networks, and characteristics of computing hardware and software used in distributed environment.* Ability to operate computer keyboards and to install computer hardware.* Ability to assimilate, retain and utilize technical and applications-oriented information.