Program Assistant

Position Number: 00062864

Primary Function of Organization Unit: The Office of Professional Development (OPD) within Continuing and Professional Education (CPE) reports to the Vice Provost for the McKimmon Center for Extension and Continuing Education. OPD is the administrative unit within North Carolina State University with campus-wide and in-house training programs. It is the mission of OPD to develop and present viable continuing education and professional development programs to the business, industrial and governmental communities, professional organizations and the general public, according to the identified needs and demands of a changing work force. The OPD staff are located within the McKimmon Conference and Training Center, which provides meeting space and equipment. In conjunctions with faculty and academic units, OPD assesses training needs, designs and develops programs and in partnership with the academic units, delivers programs in the McKimmon Center and other locations in North Carolina and nationwide.

Essential Job Duties: The Program Assistant (PA) independently plans, organizes, and implements the registration activities associated with approved programs and events after a program has been approved and a supervisor has established the budgetary and operational parameters. These responsibilities begin with supervising and conducting the pre-registration process, carry through conducting the on-site registration, and are completed with the preparation of, revenue reconciliation, operating cost and statistical data for the supervisor. Successful initiatives include pursuing payment of outstanding invoices impacted directly on the program's financial success and developing the registration sites based on the customer's requirements. The PA handles multiple programs simultaneously, all in different stages of their development, and spread across a variety of industry specialties. The PA must demonstrate outstanding public relations and time management skills, cost control acumen, proficiency in a wide range of computer software programs, and a basic familiarity with industry-specific terminologies.

Minimum Education/Experience:

Department Required Skills: 1. High degree of initiative and the aptitude to work independently. 2. Thorough knowledge of program procedures and practices. 3. Excellent oral communication and composition skills, and a high comfort level in dealing directly with people across a wide spectrum of career fields and intellectual acumen. 4. Experience with event or training registration databases and/or websites; must be able to use a website generating enterprise database solution to craft web pages for clients, and maintain the websites. 5. Strong multi-tasking, prioritizing and organizational skills necessary to plan and implement a high volume of registrations for meetings and conferences. 6. Ability and willingness to adapt to work schedule changes. 7. Ability to exercise good judgment in resolving problems and making decisions based on analytical assessment of program content, University or departmental policies, or own mature discretion. 8. Ability to work quickly with outstanding attention to accuracy of details. 9. Knowledge and proficiency of required software for business unit. 10. Willingness and ability to stand for extended periods and to lift bulky materials. 11. Basic understanding of Accounts Receivables/Payables. 12. Previous experience with gathering customer requirements.

Preferred Experience, Skills, Training/Education: Associates degree. Previous experience in event planning and coordination.

Necessary Licenses and Certifications: N/A

AA/EOE: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at "www.wes.org":http//wes.org. Degree must be obtained prior to start date.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.