Position Number: 00100424
Primary Function of Organization Unit: The NC State Veterinary Hospital (VH), established in 1983, is one of the highest rated veterinary academic medical centers in the country, serving communities throughout North Carolina as well as many other states. The hospital staffs over twenty clinical services with board-certified specialists that are nationally and even internationally renowned, ensuring the VH is on the cutting edge of veterinary medicine. Patients benefit from the combined expertise of multiple specialists utilizing a team approach to patient health care. Each year, nearly 25,000 patients are treated in the VH. The VH provides compassionate care, state of the art specialty health care, expert clinical instruction for 4th-year veterinary students from College of Veterinary Medicine, and ongoing investigation of innovative techniques and procedures to further advance the field of veterinary medicine.
Essential Job Duties: This position provides technical assistance to the Diagnostic Imaging Department in the Randall B Terry Companion Animal Medical Center (TC) in both Radiology and Ultrasound. The individual will act as the patient care technician for the department, providing unique internal customer service, technical assistance, data collection, and patient care. The position interacts with internal services and their respective staff, clinicians and students. The position is the primary point of contact for the patient admitting into the unit for diagnostic testing and communicates with students, staff, and clinicians to receive the most up to date information regarding presenting problem, diagnostics being performed as well as projected plan of care for the animal. Performs various technical procedures including; venipuncture, IV injections, drug administration (IV, Oral, Subcutaneous), ultrasound assistance and scanning, patient positioning for ultrasound and radiographs and various other routine diagnostic testing. Manages all internal billing for individual patients and the associated charges with technical procedures and treatments performed. Provides excellent patient care by applying full knowledge of anatomy, physiology, disease processes, pharmacology, specialized equipment usage, and specialized drug administration. Completes specialized treatments in an accurate and timely fashion. Works proactively to keep patients clean and comfortable. Provides extensive diagnostic support and management. Responsible for supervising, coaching, teaching, orienting and evaluating all senior veterinary students as well as post-doctoral interns and residents regarding excellent patient care and technical procedures. Records a variety of data relating to patient care and treatments, and service related communications. Provides quick and accurate information regarding each patient, acting as the liaison between service and other departmental technicians. Is proficient in entering data into the electronic medical record. Works extensively with RIS system for all diagnostic data capture. Maintains a clean working environment to ensure Infectious Disease standards are followed and infection is not spread. Handles all medical/biological and infectious waste appropriately. Follows all radiation safety, OSHA, and Environmental Health and Safety standards. Keeps all necessary equipment in clean and working order and has all necessary and appropriate stocked supplies available for procedures and daily patient husbandry.
Department Required Skills: Previous experience as an assistant in a canine/feline veterinary setting. Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors. Ability to communicate professionally and effectively at all times and maintain professionalism in emotionally charged / challenging situations. Ability to provide high-quality customer service. Ability to lift up to 60 pounds. Ability to work beyond scheduled work hours when needed. Ability to work effectively as a member of a team and be an active participant in problem solving and team advancement. Ability to work effectively with computers and electronics. Ability to work independently and practice good judgment to ensure high-quality care for all patients and request assistance when needed. Desire to teach 4th-year veterinary students.
Preferred Experience, Skills, Training/Education: Completion of an accredited training program in the area of assignment; or equivalent combination of training and experience. Licensed/Registered/Certified by any state Graduation from an AVMA fully accredited two- or four-year Veterinary Technician program. At least 2 years of experience as a veterinary technician in a clinical setting; preferably at a teaching hospital.
Necessary Licenses and Certifications: n/a
AA/EOE: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at "www.wes.org":http//wes.org. Degree must be obtained prior to start date.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.