Human Resources Consultant (Confidential Administrative Support III)

Note: This is a full-time (40 hours per week), probationary, exempt position

Organizational Description:

If you are seeking employment in higher education and wanting to join a progressive organization making a difference in our region educationally, economically and socially, consider joining the Fresno State Human Resources team. California State University, Fresno is actively seeking a results oriented, innovative, well organized and knowledgeable HR Consultant to provide a wide range of human resource services to staff, administrators, faculty and potential employees. California State University, Fresno is among the premiere employers in the Greater San Joaquin Valley and offers the opportunity to work in a stimulating and diverse environment. We invite you to join the Administrative Services and Human Resources team as we endeavor to provide a quality educational opportunity to more than 20,000 students. We are proud of the fact that we make a positive difference in the lives of so many students. In addition to outstanding career opportunities, employees enjoy excellent benefits that include health and dental coverage, generous vacation and holiday accrual plans, retirement plan, tuition assistance for staff members and their family, credit union membership, library privileges, and participation in cultural and social events, often at reduced prices.


Under the general direction of a Human Resources (HR) Manager and the Associate Vice President (AVP) for Human Resources, this position develops, recommends, establishes and communicates human resources services, programs and procedures which recognize and respond to the different needs and concerns of their assigned clients. The HR Consultant is responsible for providing general interpretation and guidance to campus administrators, managers, and staff regarding state and federal labor laws and regulations, collective bargaining requirements, and CSU/HR policies, procedures and practices. This position performs work of a highly sensitive and confidential nature requiring regular access to information related to collective bargaining negotiations or management strategies, investigations, and grievances, and provides information and makes recommendations to management.

The scope of work is comprehensive in nature and includes policy, regulatory, compliance, contractual, and procedural guidance and advisement in functional areas such as regulatory compliance (e.g. EEO, ADA, FMLA etc.), recruitment, compensation, classification, benefits, employee relations and labor relations, and training/development. This position also serves as resource and backup to other HR Consultants.

Position Summary:

The HR Consultant is expected to work independently and apply sound judgment in the development of solutions to complex EEO and Employee Relations matters, cases, and programmatic issues. To satisfactorily perform these duties, the incumbent is expected to possess an advanced and comprehensive knowledge and understanding of EEO laws, legislation, policies and procedures, and complaint investigations. The HR Consultant is also expected to stay current on CSU/HR policy changes and maintain an awareness of trends in the human resources profession to evaluate potential applications for campus HR programs.

The essential functions of the job include:

Consulting Services- Work in partnership with University leaders to proactively identify HR initiatives that will help achieve business goals and objectives. Work closely with HR colleagues to design appropriate solutions. Provide consultation to department administrators, supervisors, and managers on employment, recruitment, classification and compensation programs and procedures, fundamental application of collective bargaining agreement, and university policies and procedures. Consult and appropriately advise on matters relating to employee leaves, pay, plan changes, separations, reassignments, classification changes, and take appropriate and timely action in implementing these personnel actions. Keep HR managers informed of upcoming changes and initiatives within their assigned client units to ensure efficient and effective overall HR support.

Recruitment- Manage the recruitments for all assigned clients. Provide insight into needs, guidance to managers on CSU and campus requirements and policy relating to the hiring process, federal and state employment practices, and required documentation. Review candidate pool to verify the quality and diversity of pool. Lead charge meetings with search committees. Assist in developing interview questions, make job offers, negotiate starting salaries, and process background checks.

Employee Relations- Advise, counsel, interpret and administer policies in consultation with managers and employees on all types of Employee Relations issues with an understanding of the use of coaching/counseling techniques, facilitation/mediation, corrective action, performance improvement planning, and employment laws such as employment discrimination, sexual harassment, FMLA, FLSA, ADA, etc. Coordinate personnel actions with the Employee & Labor Relations Manager on discipline, including performance improvement plans, corrective action, suspensions and terminations. Provide support with workplace investigations, as needed.

Organizational Design- Assist client groups in organizational design and restructure to fit needs, including recommending options, timelines, communications, employee meetings, and collaborating with the Compensation and Classification Manager on salary and position descriptions.

The secondary functions of the job include:

  • Letter writing
  • Contract drafting
  • Other duties as assigned

Knowledge, Skills & Abilities:

General knowledge of:

  • The principles, practices and procedures of human resources administration in the areas of recruitment, employment, compensation and classification, employee relations, and employee development and training.
  • An understanding of classification system standards and methodology.
  • Federal and state laws/regulations related to common HR functions (e.g., Title IX, Fair Labor Standards Act (FLSA); Equal Pay Act, Title VII, Family Medical Leave Act (FMLA), etc.)
  • Working knowledge, or ability to quickly learn, university methods, procedures and practices.
  • Statistical methods and concepts and other analytical tools used in human resources processes.

Demonstrated ability to:

  • Interpret and apply state and federal statutes and applicable rules and regulations related to HR management and equal employment opportunity compliance programs in higher education.
  • Manage client personnel actions from inception to completion for all assigned transactions.
  • Compose a variety of correspondence and reports in a clear and understandable manner.
  • Perform accurately in a detail-oriented environment.
  • Perform in-depth analytical studies, perform research, and prepare reports.
  • Perform mathematical and statistical analysis appropriate to the position.
  • Effectively handle multiple work priorities, organize and plan work and projects in a fast-paced environment.
  • Deliver exceptional client service.

Skills in:

  • Using a variety of communications processes including the ability to facilitate meetings, make oral presentations and represent the Human Resources Department to the campus community.
  • Organize, track and prioritize assignments and tasks, including project management and coordination.
  • Conducting effective interviews to obtain accurate information from customers, clients, and respondents.
  • Interpret and apply collective bargaining agreements, federal and state laws, CSU and Fresno State policies and procedures.
  • Use high level of judgment and discretion in independently developing solutions to complex and confidential problems.
  • Maintain confidentiality and appropriately handle sensitive communications with employees and external agencies with tact and diplomacy

Proficient in standard office software applications.

Education and Experience:

  • Bachelor's degree in Human Resources, Business or Public Administration, or a closely related disciplineand fiveyears of professional human resources generalist experience; OR,
  • Progressively responsible human resources experience; OR,
  • Any equivalent combination of experience, education and/or training approved by Human Resources.

Preferred Skills:

  • PHR or SPHR Certification
  • Knowledge of Title IX in Athletics
  • Knowledge of HRIS functionality (e.g. PeopleSoft)
  • Experience in a higher education environment
  • Experience in a complex collective bargaining environment

Filing Deadline:

Applications received by August 3, 2017 will be reviewed for minimum qualifications and given full consideration by the hiring manager and/or search committee. Qualified applicants received after that date will be forwarded upon request to the hiring manager and/or search committee.

Application Procedures:

Complete the required fields on the online application, a resume, and three professional references, including telephone numbers, are required. A cover letter that addresses your qualifications for the position is also required. Full consideration will not be given to applicants who fail to complete all application requirements.

Pursuant to Executive Order 1088, reasonable accommodation is to be provided upon request from an employee or applicant with disabilities, unless doing so would impose an undue hardship on the campus. What constitutes a reasonable accommodation is to be determined by the campus on a case-by-case basis after it has received the individual's request for accommodation and engaged in an interactive process. Employees or applicants requiring reasonable accommodation should contact Human Resources directly at (559) 278-2032.

How To Apply:

To apply for this or any open position at Fresno State visit our online employment site at:

Other Requirements:

Pursuant to the requirements of the Immigration Reform and Control Act of 1986, any offer of employment is contingent upon verification of individual's eligibility to be employed in the United States.

California State University, Fresno, in conjunction with the CSU policy, requires that the successful candidate complete a full background check (including a criminal records check) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive.

California State University, Fresno annual security report includes statistics for the previous three years concerning reported crimes that occurred on campus, in certain off-campus buildings or property owned or controlled by Fresno State, and on public property within, or immediately adjacent to or accessible from the campus. The report also includes institutional policies concerning campus security, alcohol/drug use, crime prevention, reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report by contacting the Campus Police Department or by accessing the following web site:

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. You can obtain a copy of this Executive order by accessing the following web site:

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Other Applicant Information:

Applicants will receive confirmation of receipt of their application materials via automatic email reply. In addition, qualified applicants will receive email notification at the conclusion of the recruitment process.

It is the policy of the California State University to fill vacant positions represented by the California State University Employees' Union (CSUEU) with qualified applicants currently employed on the campus. Other applicants may be selected when it is necessary to meet the best interests of the campus by obtaining specialized skills and abilities not available from campus applicants.

Equal Employment Opportunity:

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Order 883 prohibits discrimination and Executive Order 927 prohibits harassment, on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity, per HR 2004-12), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Retaliation against individuals for complaining about these proscribed conduct, opposing such conduct, or participating in an investigation or proceeding involving such conduct is prohibited by both executive orders.

Further, California State University, Fresno's statement of commitment to equal employment opportunity principles is also found in the various collective bargaining agreements.

General Information:

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to offer high-quality educational opportunities to qualified students at the bachelor's and master's levels, and in certain applied disciplines, at the doctoral level. The current student enrollment is approximately 24,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and world. California State University, Fresno promotes student learning and community engagement through faculty scholarship and service learning opportunities in collaboration with community organizations, educational institutions, industry, business and government. The University was one of the first U.S. Colleges and Universities to be selected by The Carnegie Foundation for the Advancement of Teaching for its Community Engagement Classification.

Metropolitan Fresno, with a multi-ethnic population of over 600,000, is located in the heart of the San Joaquin Valley on the western edge of the Sierra Nevada Mountain Range. The campus is within driving distance of San Francisco, Los Angeles, Yosemite, Kings Canyon and Sequoia National Parks, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.


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