Business & Operations Manager

Oswego, New York
Jul 21, 2017
Institution Type
Four-Year Institution

The Department of Extended Learning at the State University of New York at Oswego invites applications to fill a full time Business & Operations Manager position.

Posting Date: July 21, 2017

Review Date:  Review of applications will begin immediately and will continue until the position is filled.

Salary:  Commensurate with qualifications and experience. In addition, the State University of New York provides an excellent benefit package.  For more information on benefits for full-time United University Professions (UUP) professional staff, visit:  or

Date of Appointment: On/around September 5, 2017 (anticipated)

Description of Responsibilities: As a critical member of the Extended Learning team, the Business & Operations Manager oversees the day-to-day financial, administrative and operational activities of the Division of Extended Learning with annual budgets consisting of over $6 million in revenue and $5 million in expenses under direction of the Dean. Also as the acting Office Manager, will communicate and enact departmental operating policies and procedures, conduct targeted analysis, verify payroll, direct and schedule coverage. The Manager facilitates and ensures accuracy, confidentiality, appropriateness and timeliness of all necessary documentation of contracts, Memorandums of Understanding, travel forms and other items.

The Business and Operations Manager reports to, and works in tandem with, the Dean to review and revise divisional data and produce and analyze reports. Will works closely with the entire Extended Learning Division staff on projects and serves as liaison to administrative offices that support Extended Learning programs and initiatives such as Registrar, Student Accounts, Finance, Provost, OBCR, ORSP, and SUNY Colleges in the North Country Consortium.

In addition, will be expected to display a commitment to undergraduate and/or graduate education, and possess communication and interpersonal skills sufficient to work effectively with an increasingly diverse array of students and colleagues.

Required Qualifications:

  • Bachelor’s degree at the time of application
  • 3 years professional work experience in a similar role
  • 1 year supervisory experience
  • Significant expertise working with budgets, spreadsheets and producing financial reports
  • Excellent interpersonal, public speaking and written communication skills
  • Excellent project management, organizational, analytical, and collaboration skills
  • Autonomous, flexible, problem-solving attitude
  • Demonstrated excellence in customer service and collaborative work
  • Experience in building and nurturing relationships with internal and external constituencies

Preferred Qualifications:

  • Master’s degree
  • Higher Education industry experience
  • Experience working with NYS, IFR, SUTRA, & RF accounts

To Apply:  Submit a cover letter addressing qualifications, a copy of unofficial transcripts, resume, and contact information for three professional references to:

If you have any questions about the position, please call or e-mail:  Dean Jill Pippin at

Official transcripts and are required prior to hiring. 

Visa sponsorship not available for this position.

Description of Department:  The mission of the Division of Extended Learning is to expand access to the SUNY Oswego experience through the creation, delivery and support of innovative and responsive credit and non-credit programming for diverse audiences via multiple locations, modalities and services. We cultivate collaborative partnerships and provide superior customer service to ensure high quality, lifelong learning opportunities. The office coordinates offering of a variety of courses and subjects, credit bearing and non-credit bearing, for both nontraditional and traditional students at the Syracuse Branch Campus, Online, during Summer and Winter terms or at offsite locations. The Extended Learning Division is the home to the SUNY Oswego in the High Schools and Oswego County New Visions programs where eligible high school students are able to concurrently enroll in SUNY Oswego courses for college credit. Extended Learning also coordinates the offering of an “Intensive English” program each summer for students from around the world and English for Academic Purposes courses during traditional semesters. Professional development programs are available by contract, on site, or online. The Division is proud to have received numerous Veteran Friendly designations and provides services to active duty military and veterans online and face to face as a partner at the Jefferson Higher Education Center in Watertown, on Fort Drum and on main campus. We also provide services such as Testing and Proctoring, International Student Services, Non-Traditional Student Services and Room Rental at our Syracuse branch campus.

Additional information regarding SUNY Oswego’s Division of Extended Learning is available at

Description of SUNY Oswego: Founded in 1861, SUNY Oswego is a public comprehensive college located in Central New York on the beautiful shores of Lake Ontario, 45 minutes from Syracuse. Named one of "Top Up-and-Coming Schools" in U.S. News “America’s Best Colleges” in 2010, a Kiplinger's “Best College Value” for 2015, and a "Best Northeastern College" by Princeton Review every year since the first edition in 2003, Oswego offers its 8000 undergraduate and graduate students preeminent academic programs in the arts and sciences, business, communications, and teacher education. The College’s success is built on providing students outstanding educational experiences with attention to a liberal arts and sciences foundation, practical applications, interdisciplinary approaches, independent scholarly and creative work, and skills for living in multicultural and global communities. The emphasis on faculty-mentored student research and creative projects is evidenced by Quest, a daylong symposium spotlighting original student research; a stipend program for students engaged in research and creative work; and the Global Laboratory, a STEM-based research abroad program at top-ranked universities around the world. SUNY Oswego is an unusually collegial and vibrant community and is in a time of wonderful opportunities with extensive facilities construction and renovation, a forward-looking strategic plan, and expanded outreach to regional, national, and international communities.

Additional information about SUNY Oswego can be found at

Oswego is committed to enhancing its diversity. SUNY Oswego is an Affirmative Action/Equal Opportunity Employer and is actively engaged in recruiting, supporting, and fostering a diverse community of outstanding faculty, staff and students.  We encourage applications from qualified applicants regardless of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim SUNY status, or criminal conviction. Please see our full non-discrimination policy,

In accordance with USCIS regulations, successful applicants must be legally able to work in the United States per the Immigration Reform and Control Act of 1986.

Requests for reasonable accommodations of a disability during the application and/or interview process should be made to the Human Resources Office by calling 315-312-2230 or emailing  

For Campus Safety information, please see the Annual Security and Fire Report (Clery) on the Human Resources Website:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation.  If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at