Field Service Technician

Employer
Qualified Staffing
Location
Webberville, MI
Posted
Jul 20, 2017
Jobs Outside Higher Education
Other Jobs Outside Higher Education
Institution Type
Outside Academe


Job Description

DIRECT HIRE POSITION

SUMMARY:

Responsible for technical service and customer support for blow molding machinery, including repair and maintenance on equipment and training of the customer by performing the following duties.

RESPONSIBILITIES:

LEVEL I:
  • Provides technical assistance to customer by repairs or replaces failed components; installs retrofit parts and devices on blow molding equipment.
  • Reviews mechanical, electrical, hydraulic, and pneumatic schematics to identify malfunction.
  • Inspects equipment and components for proper function.
  • Adjusts parts and devices and control instruments using various hand tools and instruments.
  • Assists Production, Application, and Engineering as required.
  • Completes field service report outlining work performed, furnishing management and customer with copies.
  • Travels to USA and international locations sixty to seventy percent (60-70%) of the time to service, train, and supply technical support.
  • Supports company's products and services to ensure customer satisfaction.

LEVEL II & Level III
  • Responsible for the start-up and commissioning of blow molding equipment.
  • Repairs or replaces failed components. Installs retrofit parts and devices on blow molding equipment.
  • Provides service as required to insure that blow molding equipment is meeting requirements as specified by manufacturer.
  • Performs field modifications, rebuilds, and upgrades existing blow molding equipment.
  • Provides training to Customers, employees, and others pertaining to machine operation, safety, and minor repair.
  • Receives and initiates customer calls by phone and provides electrical/electronic problem solving assistance.
  • Analyzes customer's requirements to determine extent of service support needed.
  • Reviews mechanical, electrical, hydraulic, and pneumatic schematics to identify malfunction.
  • Inspects equipment and components for proper function.
  • Adjusts parts and devices and control instruments using various hand tooling and instruments.
  • Assists Production or Application as required.
  • Assists Engineering, as needed as a project assistant.
  • Performs diagnostics in hydraulic and mechanical areas.
  • Completes field service report outlining work performed, furnishing management and customer with copies.
  • Assists customer with analysis of or rebuilds upgrades of existing blow molding equipment.
  • Travels to USA and international locations sixty to seventy percent (60-70%) of the time to service, train, and supply technical support.
  • Supports Company products and services to insure customer satisfaction.
  • Troubleshooting regarding problems, projects, and analyzes customer's requirements to determine extent of service needed.


EDUCATION and/or EXPERIENCE:

LEVEL I:
  • Minimum Associate's degree (AA) or equivalent from two (2) year college or technical school; or ideally, a technical degree in a relevant field from a four (4) year college.
  • Or minimum two (2) to three (3) years experience in blow molding or related experience in a relevant area;
  • or equivalent combination of education and experience.

LEVEL II:
  • Minimum three (3) years experience in set-up, operation and servicing of blow molding machines, or minimum five (5) years related experience with blow molding machines in general.
  • Good skills in processing and troubleshooting and repair of mechanical, electrical, pneumatic and hydraulic systems.

LEVEL III:
  • Minimum five (5) to seven (7) years experience in set-up, operation and servicing of blow molding machines, or minimum of seven (7) to ten (10) years related experience with blow molding machines in general.
  • Superior skills in processing and troubleshooting, and repair of mechanical, electrical, pneumatic and hydraulic systems.



Webberville, MI

fe9780107

Fri, 14 Jul 2017 14:18:04 PDT

PI98746227