SERVPRO Marketing Representative

SERVPRO of Grand Traverse Area
Traverse City, MI
Jul 15, 2017
Jobs Outside Higher Education
Other Jobs Outside Higher Education
Institution Type
Outside Academe

Job Description

Do you love working with people and educating them?

Due to growth, we're seeking someone who is comfortable meeting new people, with excellent communication skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, experienced, truly enjoys providing superior service, and loves taking ownership.

As a SERVPRO Marketing Representative (SMR) you will be responsible for accelerating sales volume by creating new customer relationships while further developing existing accounts. Working alongside our highly competent service team, you will be responsible for all aspects of the sales process to ensure high customer satisfaction levels while developing long-term relationships.

The SMR will have primary responsibilities for compiling and maintaining "Centers of Influence" (COIs) information and conducting Objective-to-Objective marketing. He/she will also participate in professional associations for networking, provide "lunch and learn" sessions and promote Continuing Education (CE) courses to the community. In addition, the SMR will understand the basics of production and estimating processes. The SMR will complete marketing file documentation, as appropriate, and assist other departments, when necessary.

Review the minimum requirements, and check out the company website. Then, apply today!


40 hours/week, flexible to work overtime when required

Vary between 7 a.m. and 7 p.m.

Minimum Requirements

HSD/GED preferred.

3 + year(s) of Sales, Marketing or Customer Service Rep experience.

Experience with Professional Sales or Marketing Associations a plus.

Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times.

Possess polite, confident, and excellent customer service skills, including listening and questioning skills.

Ability to meet people in new or difficult situations and build rapport.

Excellent organizational skills and strong attention to detail.

Very self-motivated and goal-oriented.

Ability to multi-task.

Capability to work in a fast-paced, team-oriented office environment.

Proficient in Microsoft Office (i.e., Outlook, Word, Excel).

Pay Rate

Competitive base plus activity based commission. We also provide great benefits, including health insurance, vacation, holiday pay, and 401K!

Check out our website at: for even more information.

TO APPLY: E-mail your resume, along with cover letter providing your salary history and expectations.

Company Description
SERVPRO of Grand Traverse Area specializes in fire and water restoration. Our team of trained professionals make customer's water or fire damage like it never even happened.

Traverse City, MI


Fri, 14 Jul 2017 08:24:52 PDT