Field Technician - Security/Fire - Installation/Service

ASAP Security Services
Houston, TX
Jul 15, 2017
Jobs Outside Higher Education
Other Jobs Outside Higher Education
Institution Type
Outside Academe

Job Description
  • Duties:
    • Handles emergency service calls as directed during the day and after hours
    • Responds to Customer service calls (emergency, on-site, or on-line); checks indicated points of trouble, analyzes full requirements of system involved and checks/tests system upgrades
    • Diagnoses trouble of defect, determines corrective action and repairs to system
    • Identifies additional chargeable opportunities including time and material work, system upgrades and service contract expansion
    • Completes service repairs, replacements, upgrades, on low voltage systems and components, following issued tasking, maintenance, troubleshooting and installation instructions
    • May coordinate electrical installation with electrical contractor at job site
    • Completes and submits written service orders and reports covering all aspects of each assignment and activity
    • Completes and submits timesheets and other necessary information daily
    • If improper operation is due to another system or component, discuss problem with Customer and/or office and advise of the best course of action
    • Works with other branches, company, or external service provider(s)/Vendor(s) to arrange servicing and to resolve problem
    • Participates in hob site final walk and/or final completion for system to service turnover on assigned jobs
    • Conducts training and development classes for Customers on-site or at the branch
    • Delivers technical support, coaching and direction to end users and field labor when applicable.
  • Required Skills:
    • Organized
    • Multitasker
    • Independent
    • Professional
    • Ability to use and work from ladders
    • Must be able to carry up to 50lbs
  • Preferred Skills:
    • CCTV
    • Communication skills
    • Networking: Hardware & Software
    • Low voltage
    • Circuitry knowledge
    • Mechanical Ability
    • Bilingual
  • Education Level: High school minimum
  • Must have:
    • Current Driver's License
    • Background check
    • Drug Test
  • Some travel involved

Houston, TX


Mon, 26 Jun 2017 07:44:01 PDT