Assistant Director, Student Services (7023)

Pocatello, Idaho
Jul 14, 2017
Institution Type
Four-Year Institution

Assistant Director, Student Services (7023) 


Posting Number: req520

12 Month, Full-Time

Non-classified Staff

College of Technology

Pocatello - Main


Primary Purpose

The Assistant Director works closely with the Director in the oversight and management of the Student Services office within the College of Technology (COT). This individual interacts with all departments within the college as well as many of the departments and offices across the university at-large. The Assistant Director aids in the management of college level admissions and retention efforts. This person must have a strong background and proficiency in computer/technical skills as there is a heavy amount of work in data management, collection and organization with the completion of various reports.


Key Responsibilities

  • This individual manages the daily implementation of the office communication plan which intersects all COT students, staff, and faculty.
  • This individual aids in the management of the Early Alert System (EAS), the primary retention initiative for COT.
  • This individual manages BeRegistered!, the early registration initiative for COT.
  • This individual provides the daily oversight and management of six office staff members including annual reviews.
  • This individual actively participates in several institutional level committees as assigned by the Director.
  • This individual attends weekly data meeting within the college and collects and organizes data, which is helpful to management decisions within COT.


Minimum Qualifications

  • Bachelor’s degree in a related field
  • Minimum of three years management experience in higher education setting
  • Experience assisting faculty, staff and students within higher education academic setting


Preferred Qualifications

  • Master’s degree in a related field
  • Ability to interpret and administer complex policies and procedures
  • Ability to manage stress and be flexible in a changing, fast-paced environment
  • Ability to multi-task and prioritize tasks
  • Collaborative working style and strong work ethic
  • Strong skills with computer based applications and internet resources
  • Strong reflective and critical thinking skills
  • Strong organizational skills
  • Excellent writing and speaking skills
  • Ability to work effectively with groups
  • Strong interpersonal and problem-solving skills
  • Knowledge of the programs within the College of Technology
  • Knowledge of Professional Technical Education at-large


Apply online at


Please submit the following documents with your application:

Submit cover letter describing how you meet the qualifications; resume of experience, education, and qualifications; unofficial transcripts (official transcripts will be required upon employment); and names and contact information of three professional references.


Priority consideration will be given to applications received by August 6, 2017. However, the position will remain open until filled. Salary has been approved at $47,130 annually, commensurate with education and experience. Includes a competitive benefits package. Offers of employment may be conditional pending successful completion of a background investigation.


Idaho State University is an equal opportunity/affirmative action employer. We have an institution-wide commitment to inclusion and diversity and encourage all qualified individuals to apply. Veterans' preference. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.