Application Support Analyst
Supports a web based application with a SQL database server back end. The candidate should be web savvy and knowledge of client server technology or education in the computer field where we will provide direction.
Job Description Primary interface for Users within region Subject matter expert for Vertices GUI / Product Add user accounts to LDAP group (SSO) Responsible for marking media IDs destroyed in Vertices for region Responsible for removing media IDs from Vertices database via deletion process Manages deletion review process / validates requirements Creates move lists where necessary and as required Supports automated move lists Manages incident record queue for region Provides Vertices training support in region Supports COB UAT testing for the region Supports Software Release UAT testing for the region Responsible for deployment of MC3100 scanner software for region May be responsible for performing other duties as necessary to include ETM, MCA, procedural, and metrics support.
Job Skills/Qualifications Providing support during business hours with off hours phone / remote support (if needed) Able to work independently with minimum supervision Familiarity with Service Now High level knowledge of server and personal computer hardware Knowledge of Client / Server applications Familiar with database logic / structure Knowledge of Microsoft Excel Capable of communicating to several groups in various countries at different levels
Educational Level: Bachelor's Degree
Required Travel: Yes, 10 % of the Time
ENG Infotech is a dynamic company incorporated in the State of New Jersey with the sole purpose of leveraging the IT expertise of its founders. We are a Minority Owned business that thinks green.
ENG Infotech offers an array of IT professional services including technology acquisition and configuration services, infrastructure related managed services,staff augmentation and consulting services.
ENG Infotech has a growing team of experienced and customer-centric professionals. Our size allows us to give focused attention to our clients and the expertise inherent in our staff allows us to handle Global Mid Market and Fortune 500 clients.
Sun, 9 Jul 2017 15:10:14 PDT