Employee Development Analyst

The Law Offices of Mitchell D. Bluhm & Associates
Sherman, TX
Jul 13, 2017
Administrative Jobs
Student Affairs, Career Services
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Institution Type
Outside Academe

Job Description

We are searching for an Employee Development Analyst who can assist our Compliance Department in assuring our Account Specialists comply with the Fair Debt Collections Practices Act (FDCPA) and other regulatory requirements.

  • Live monitor collection calls
  • Conduct Quality Assurance meeting for training classes
  • Investigate complaints
  • Prepare and review call monitoring documentation
  • Other departmental duties as deemed necessary by management

  • High School Diploma (or GED or High School Equivalence Certificate)
  • Proven professional ability to clearly communicate and the ability to build rapport with all employees
  • Active Listening Skills
  • Time Management & Self-Manageable
  • Problem Solving Abilities
  • Detail Oriented
  • Experience preferred but not required

Compensation & Benefits:
  • Hourly Pay: $12.00, with the potential for Quarterly Bonuses
  • Referral Bonuses
  • Full Benefits Package (Medical, Dental, Vision, Supplement, etc.)
  • $10K Life Insurance Policy and Long Term Disability paid for by employer
  • 401K after one year of employment with a 4% company match
  • Employee Discount Programs
  • Annual Spring Cookout
  • Annual Holiday Party
  • Community Outreach Committee
  • Winner of "Best Places to Work in Collections" 2015 & 2016, presented by InsideARM

**Please send you resume and current contact information for immediate consideration. This position will be open for applicants through July 17th**

Company Description
The Law Offices of Mitchell D. Bluhm & Associates services one of the largest healthcare debt purchasers in the country. The portfolios that MBA utilizes represents patient accounts at over 300 individual hospitals, as well as ER Physician groups, ambulatory surgical centers and ambulance companies.

Our core business is the collection of unpaid, non-performing healthcare receivables from hospitals, healthcare systems, physician groups and ambulance companies.

Sherman, TX


Wed, 12 Jul 2017 09:13:02 PDT