Dean, Access & Completion

Cleveland, OH
Jul 13, 2017
Executive Administration Jobs
Institution Type
Community College

diversity employer

Department Name Campus President

Campus or Location Metropolitan Campus

Vacancy Number 031-18

Reports To Campus President

Recruitment Type External/Internal

Job Category Administrator

Position Type Full-Time

Union Position Non-Union

Number of Openings 1

Job Description Summary

Supports the Campus President in the successful deployment of strategic initiatives involving campus-based student Access & Completion. Plans, manages, and directs implementation of all aspects of Student Affairs consistent with the College's Student Affairs mission statement and continuous quality initiatives.

Job Responsibilities


• Leads comprehensive student services operation providing direction and oversight for campus departments: admissions, counseling, recruitment, retention, career services, student life, and athletics, and other student support services

• Works collaboratively at campus and District level to ensure an environment that is focused on student success and provides exceptional customer service for all current and prospective students

• Collaborates with counterparts and colleagues throughout the District to establish, implement, and improve policies, strategies, and operations that contribute to student success from enrollment, matriculation, orientation, and retention through degree/certificate attainment, career engagement, and transfer

• Implements strategic enrollment management services as directed by the college-wide Vice President of Institutional Research & Enrollment Management, as well as the Campus President

• Leads campus enrollment management team and as a member of the college-wide enrollment management team

• Provides leadership for the design and utilization of facilities to accommodate current and anticipated student service areas

• Ensures implementation of the student discipline procedure on the assigned campus

• Prepares recommendations for budgeting and staffing

• Serves on additional campus and college-wide leadership teams as appointed and requested

• Performs other duties as assigned

Required Qualifications



• Master's Degree

• Minimum of eight years of demonstrated progressively responsible student affairs leadership that includes direct responsibility for comprehensive enrollment management

• Demonstrated successful experience in managing complex organizations involving a variety of internal and external stakeholders

• Demonstrated executive experience planning, assigning, scheduling, supervising and ensuring the quality of the work of others

• Demonstrated experience forecasting, planning, maintaining, preparing, and monitoring a business area's budget

• Demonstrated experience effectively making decisions that have significant, broad implications on the management and operations of a division (or equivalent business area)

• Demonstrated effectiveness in a role requiring dynamic and abstract problem solving methods in adaptive situations


• Possess comprehensive knowledge of leadership theories, concepts and practices with the ability to use in complex, difficult and/or unprecedented situations as it pertains to the departmental focus

• Ability to independently set goals and determine best course of action to achieve desired results

• Demonstrated commitment to student success and to enhancing teaching and learning

• Demonstrated ability to communicate clearly and effectively with all constituents

• Ability to establish mutually beneficial ties with industry and the local community

• Ability to develop, organize, and coordinate a wide variety of instructional programs to achieve College and Division goals

• Demonstrated leadership skills

• Ability to work collaboratively with administrators, staff, and faculty throughout the college and external partners

• Must be open-minded, a creative thinker and problem solver

• Ability to lead College teams in projects and the development of new programs and projects

• Excellent planning, organizational and communication (verbal and written) skills

• Demonstrated advanced Project Management skills

• Demonstrated intermediate proficiency with Microsoft Outlook, Word, Excel and PowerPoint

• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity

• Ability to collaborate, negotiate and resolve conflicts on major projects

• Ability to facilitate top-level collaboration while managing sensitive issues

• Ability to develop and maintain relationships with key contacts to enhance work flow and quality

• Possess sensitivity to appropriately respond to the needs of a diverse population



• Servant Focus
• Collaboration
• Quality of Work


• Communication
• Adaptability


• Time Utilization
• Continuous Improvement

Preferred Qualifications



• Doctoral Degree

• Demonstrated experience leading and managing multiple student affairs units at a community college

• Experience working with Hospitality community and industry partners, particularly in the areas of lodging, travel, and tourism

• Demonstrated experience in effectively executing strategic plans

• Demonstrated experience working with a community college

• Demonstrated experience in leading high performing cross-functional teams

• Demonstrated experience working collaboratively across a variety of internal and external groups


• Demonstrated ability to partner and establish positive, mutually beneficial relationships with college and community constituents

• Commitment to the District's goal of student success

• Familiarity with the mission and focus of a community college

Work Schedule

Standard College hours of operation, Monday thru Friday, 8:30 a.m. - 5:00 p.m. Hours may vary based on business unit needs.

Posting Open Date 07/12/2017

Open Until Filled Yes

For full consideration, apply by this date 08/23/2017

Special Instructions to Applicants

During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn of this position?
    • The Cleveland Plain Dealer
    • Tri-C web site
    • Tri-C employee referral
    • LinkedIn
    • City News
    • Search Firm/Agency
    • Other publication
    • Other web site
    • Career Fair
    • Conference
  2. * Do you possess a minimum of a Master's degree?
    • Yes
    • No
  3. * Do you possess a minimum of eight years of demonstrated progressively responsible student affairs leadership that includes direct responsibility for comprehensive enrollment management?
    • Yes
    • No

Required Documents
  1. Cover Letter
  2. Resume/Curriculum Vitae
Optional Documents