Academic Department Administrator

Washington, D.C.
Jul 12, 2017
Institution Type
Four-Year Institution


Job Description Summary:

It is the academic mission of The George Washington University School of Business (GWSB) to be a preeminent business school recognized for scholarly research, teaching excellence, innovative curricula, and a focus on the responsible management of organizations in the global environment. In support of this mission, the GWSB Management and Marketing Departments are searching for an Academic Department Administrator to provide high quality customer service to meet the needs of the faculty, students, and staff peers for both departments.

The Academic Department Administrator works a set, part time schedule of 20 hours per week. At certain busy times in the academic cycle, the weekly schedule will be flexible to meet deadlines.

This position reports to the Academic Department Administrative Manager and indirectly to the Chairs for both departments. This position has no direct reports but may assist in the training, scheduling, supervision, and management of student employees and temporary staff. This individual is physically situated in an office in the Department of Management, but will provide service to both the Department of Marketing (located in the adjacent suite) and the Department of Management.

The primary focus for this position is general office support for the operations of both departments and related research centers and programs.

The responsibilities of this position include:

Serves as first point of contact to greet and direct visitors to appropriate areas, answer phones, walk-in and other inquiries.

Manages all department mail and deliveries, respond to faculty and student requests through the department email box.

Maintains office machines and inventory for office supplies and lift up to 20 pounds.

Responds to faculty and manager requests for printing and collating course materials, exams, name tents, name badges, research materials and related documents.

Coordinates textbook orders and desk copies.

Assists Department Chairs and Academic Department Administrative Manager with logistics for Research Seminar and Faculty Candidate Campus visits (arranging airfare, lodging, meal reservations and other related tasks.)

Under direction of Department Administrative manager, processes all expense reimbursements and other financial transactions.

Provides logistical coordination for a variety of ad hoc events and meetings.

Coordinates facility needs for departmental areas and offices.

Assists with room reservations for graduate and undergraduate final exams and ad hoc events.

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications:

Qualified candidates will hold a high school diploma/GED plus 3 years of relevant professional experience, or, a Bachelor's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: Preferred Qualifications:

Administrative experience in a college setting.

Demonstrated ability to work independently or collaboratively in a high volume, team-oriented environment.

Self-starter demonstrating initiative and creativity in a fast-paced higher education environment.

Interpersonal, verbal and written skills to communicate clearly, effectively, tactfully, flexibly, and patiently on the phone, in person, and in writing to all levels of staff, faculty, students, colleagues, campus administrators, and the public.

Ability to use discretion and maintain confidentiality.

Demonstrated ability in making sound judgments and analyzing and evaluating data.

A demonstrated ability to manage multiple priorities and work under pressure to meet deadlines.

Attention to detail and strong organizational skills.

Ability to learn new technologies quickly.

Strong knowledge of MS Office and other software.

Ability to interact effectively with a diverse university population at all levels, facilitate decision making and conflict resolution, maintain a positive and constructive demeanor treating all staff, students, faculty with professionalism, courtesy and respect.


Campus Location: Foggy Bottom College/School/Department: School of Business (SB) Family Administration Sub-Family Academic Department Administration Stream Service and Support Level Level 3 Full-Time/Part-Time: Part-Time Hours Per Week: 20 Work Schedule: Monday through Friday 9 am - 1 pm, schedule may vary during busy academic cycles Position Designation: Non-Essential: Employees who are not required to work unless directed to do so by their supervisor. Telework: No Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants: Internal Applicants Only? No Posting Number: S006479 Job Open Date: 07/11/2017 Job Close Date: 07/18/2017 If temporary, grant funded or limited term appointment, position funded until: Background Screening Successful Completion of a Background Screening will be required as a condition of hire. EEO Statement:

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Posting Specific Questions
Required fields are indicated with an asterisk (*).
  1. * What is your desired salary range?
    (Open Ended Question)
  2. * Are you available to work the part-time schedule described in the job posting?
    (Open Ended Question)
  3. * Please describe your administrative experience in higher education.
    (Open Ended Question)

Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

    Documents needed to Apply
    Required Documents
    1. Resume
    2. Cover Letter
    Optional Documents


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