Information Technologist II

Location
East Lansing MI
Posted
Jul 12, 2017
Administrative Jobs
Technology
Institution Type
Four-Year Institution
Working/Functional Title

Salesforce Business Analyst

Position Summary

The Salesforce functional lead analyzes complex business problems assessing how automated systems can be implemented to solve them; exceptional written and oral communication abilities are required; leadership, initiative and advanced computer skills are integral.  

Unit Specific Education/Experience/Skills

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Computer Science, Information Systems, Business or related information technology field, with coursework in an information technology specialization related to the area of employment; three to five years of related and progressively more responsible or expansive work experience in an information technology area related to the duties to be performed; or an equivalent combination of education and experience.

Desired Qualifications
  • Experience working in a non-profit, public sector or higher education
  • Minimum of five years of Salesforce configuration experience
  • Demonstrable experience gathering and documenting business requirements, translating business requirements to technical solution team
  • Agile project methodology experience a plus 
  • Strong ability to solve diverse, complex, and crucial business problems 
  • Collaborate with business constituents, Salesforce/CRM team members, project teams, and IT Staff.
  • Significant knowledge and experience with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and Communities.
  • Salesforce Administrator Certification required. 
Required Application Materials

Resume

Cover letter

Salesforce certifications

Work Hours

STANDARD 8-5

Bidding Eligibility ends July 18, 2017 at 11:55 PM