Dispatcher (Full Time)
Dispatcher (Full Time)
University of San Francisco
Reporting directly to the Communication Supervisor, dispatchers are responsible for maintaining effective and efficient communications between campus law enforcement headquarters and campus patrol officers in the field. Dispatchers also communicate with outside emergency response agencies, law enforcement agencies and the public by receiving, recording, and dispatching general and emergency information quickly, clearly, and adequately. They are required to work independently, react quickly, and demonstrate good judgment and discretion in stressful situations. The communications Center operates 24 hours a day and dispatchers may be required to work various shifts, any day of the week including holidays.
• Operates various communications equipment including: two-way radio system, emergency and non-emergency telephones, CCTV Closed Circuit Television monitoring equipment, Alarm Monitoring equipment, 911 Event Monitoring, and Computer Aided Dispatch database system.
• Utilizes Department Radio Codes and other applicable law enforcement systems and databases.
• Answering and screening incoming calls, conversing with victims, witnesses, and citizens and elicit and record pertinent information.
• Dispatches officers via the two-way radio.
• Inputs and retrieves Public Safety reports, activity logs, and criminal information.
• Other duties as assigned.
• High School Diploma required, college degree preferred.
• Prior dispatching experience preferred.
• Excellent Public Relations skills.
• Complete P.O.S.T. Dispatcher course within one year of appointment.
• Perform work in an efficient, organized and timely manner.
• Respond calmly to emergency and crisis situations.
• Handle and process confidential materials.
• Must be able to multitask and pay attention to details.
• Excellent verbal and written communication skills.
• Use codes (phonetic alphabet, department radio codes, and California Penal codes).
Additional Knowledge, Skills, and Abilities:
For information on how to apply, please visit the following link: www.usfjobs.com
The University of San Francisco is an equal opportunity institution of higher education. As a matter of policy, the University does not discriminate in employment, educational services and academic programs on the basis of an individual’s race, color, religion, religious creed, ancestry, national origin, age (except minors), sex, gender identity, sexual orientation, marital status, medical condition (cancer-related and genetic-related) and disability, and the other bases prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law.